JB Williams III
Memphis,TN
Summary
Dedicated and hardworking individual with diverse experience in positions that require attention to detail, smooth operations, safety, and social skills. Seeking to leverage my strong organizational skills, leadership abilities, and hands-on experience in a fast-Paced environment to contribute as an worker and move up to Assistant Manager, Manager or Department Lead. Paced settings.
Overview
5
5
years of professional experience
Work History
Floor Technician
Velociti
03.2024 - Current
- Ensure cleanliness and safety of PHX airport facilities through comprehensive janitorial tasks
- Train and mentor new employees on cleaning standards and safety protocols
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Cleared trash and debris from over 40 rooms and office areas regularly.
Warehouse Operative
Amazon
10.2022 - 01.2024
- Accurately picked and packed orders to meet daily quotas
- Operated warehouse equipment safely and efficiently
- Maintained inventory accuracy
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Checked packages and merchandise for damage and notified vendors.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used forklifts and pallet jacks to relocate products.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Helped train new employees in safe practices and warehouse procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
- Managed warehouse operations and verified proper shipment procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Maintained clean, orderly work environment free of hazards.
- Strapped items down over protective padding to secure throughout transportation.
- Operated equipment while observing standard safety procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Assisted in receiving, stocking and distribution of merchandise.
- Moved furniture and boxes using utility dolly and truck ramp.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Security Guard
ANM
06.2021 - 09.2023
- Managed access control and verified credentials for staff, tenants, and visitors
- Addressed security concerns, resolved conflicts, recorded and reported all occurrences
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked and verified photo identification prior to granting facility access.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Completed full building and grounds patrols to spot and investigate concerns.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Examined doors, windows and gates to verify security.
- Issued access cards to authorized personnel to monitor access points.
- Monitored CCTV cameras and alarm systems for security breaches.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Investigated suspicious activities and persons to maintain security of premises.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Server
La Mexicana
06.2020 - 05.2021
- Managed multiple tables efficiently in a fast-paced environment
- Balanced customer needs with operational duties and processed cash and credit transactions
- Supported needs of 10 person wait staff who attended to specific needs of countless customers daily for Spanish restaurant with social relevancy and intentionality.
Education
H.S. Diploma - Information Technology
Job Corps
Memphis, TN01.2007
Skills
- Leadership & Management
- Customer Service
- Operations Management
- Time Management
- Safety & Compliance
- Flooring maintenance
- Chemical handling
- Cleaning and sanitation
- Floor maintenance
- Floor buffing
- Safety compliance
- Shipping and receiving
- Warehouse safety
- Loading and unloading
- Bin consolidation
- Cycle counting
- Packaging and labeling
- Warehouse organization
- Inventory transport
- Critical thinking
- Multitasking Abilities
- Damage prevention
- Wrapping and boxing
- Patrolling
- Legible report writing
- Criminal law understanding
- Firearms expertise
- Grounds monitoring
- Reporting skills
- Relationship building and management
- Patrol techniques
- ID verification
- Alarm systems
- Crowd control
- Staff management
- Self-defense
- Emergency response
- Verbal and written communication
- Physical stamina
- Surveillance
- Traffic control
- Table resetting
- Wine pairing
- Safe food handling
- Point-of-sale system
- Effective customer upselling
- Calm demeanor
- Check payment processing
- Server training
- Cash handling
- Food running
- Guest seating
- Food and beverage pairings
- Liquor, wine, and food service
- Allergy awareness
- Guest engagement
- Take-out service
- Bill computation
- Food safety
Timeline
Floor Technician
Velociti
03.2024 - Current
Warehouse Operative
Amazon
10.2022 - 01.2024
Security Guard
ANM
06.2021 - 09.2023
Server
La Mexicana
06.2020 - 05.2021
H.S. Diploma - Information Technology
Job Corps
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