Jena Baum
Orlando,FL
Summary
Software QA Engineer with experience in execution, defect management and reporting for Web and Mobile applications. Operating with testing tools and SDLC methodology. Accomplished compatibility testing on a variety of devices and platforms. Advocating the customers to achieve the best possible user experience. Demonstrates success in working independently within scrum teams and operating with Agile working practices.
Overview
1
1
year of professional experience
Work History
Salesforce QA Tester
Deloitte
06.2023 - 11.2023
- Analyzed user stories, acceptance criteria and requirements to develop and execute test cases
- Performed functional, GUI, and usability testing to monitor the stability of the application.
- Identified issues during test execution, troubleshooting, and reporting in Azure DevOps and provided timely and meaningful feedback.
- Implemented a Salesforce Application with customized features that flowed seamlessly from the front-end to the back-end.
- Collaborated with the development team to triage defects and findings.
- Participated in peer reviews to ensure accuracy of all work products developed by QA team members.
Software QA Engineer
Neck
Charlotte, NC
03.2023 - 06.2023
- Performed functional, system, integration, regression and user acceptance tests on various software applications.
- Conducted tests to identify issues and potential bugs, and to ensure that the product meets customer requirements, etc.
- Worked closely with developers throughout the entire SDLC process to ensure quality standards are met.
- Used Jira database to maintain detailed records of known bugs and patches.
- Attended sprint planning meetings and discussed testing approach with the development team.
- Assisted in developing process improvements for QA processes including defect tracking and reporting systems.
Education
Associate of Arts -
Valencia College
Orlando, FLSoftware Testing and Quality Assurance Training -
Careerist.com
Skills
- Platforms: macOS, Windows, Linux, IOS, Android
- Browsers: Browsers: Chrome, Safari, Firefox, Edge, Opera
- Web testing: Chrome DevTools, Salesforce
- Mobile testing: Android Studio, Xcode, ADB, UNIX
- Bug tracking: Jira, Azure Dev Ops
- Management tools: TestRail, Jira, Azure Dev Ops, Salesforce, Confluence, Microsoft Suite
Timeline
Salesforce QA Tester
Deloitte
06.2023 - 11.2023
Software QA Engineer
Neck
03.2023 - 06.2023
Associate of Arts -
Valencia College
Software Testing and Quality Assurance Training -
Careerist.com