J. Blaise Harmon

An Onsite is a Fastenal business unit created for, dedicated to, and typically located within a single facility or campus. It includes full-time Fastenal staff to fulfill daily needs, spearhead special projects, and provide crib management and VMI services. It also includes an investment (by Fastenal) in inventory, technology, subject matter experts, and value-added services – all geared to integrate with the organization’s unique processes, culture, needs, and goals.

• Increased customer satisfaction ratings through proactive and actionable solutions to questions, concerns, or challenges.
• Contacted customers to assess satisfaction and current needs.
• Assisted clients in navigating complex financial and legal processes to reduce risks.
• Kept detailed records of customer interactions for optimal traceability.

Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service. Provide support to Auctions.

• Maintained cleanliness and organization of warehouse workspace to promote safety and accessibility for all staff members involved in handling inventory items.
• Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
• Completed physical inventory counts each month.
• Managed inventory storage in clean and organized fashion.