Dedicated customer service professional with experience selling various types of retail products and exceeding sales goals. An enthusiastic learner that works well with others to build team morale.
Overview
5
5
years of professional experience
Work History
CSR (Customer Service Representative)
The Yerba Mate Co.
08.2022 - 01.2024
Timely and friendly customer service
Handling company equipment (van, printer, cellphone, credit card, product)
Cleaning delivery vans interior and exterior regularly
Expanding brand through sales and opening new accounts
Managing invoices, payments and inventory in truck,
Assisting supervisor/co-workers to improve routes
Training new employees
Contributing to company's social media
Knowledge of products, deals, promotions and company history
Stage Hands
William Signal
06.2019 - 04.2023
Arrive at location early and wait for further instruction
Set-up/break down equipment for events
Carefully load/unload equipment from truck safely
Table Service Assistant
Temple SF Nightclub
01.2021 - 01.2022
Preparing tables before opening
Assisting tables with customer service
Clearing and cleaning tables for closing
Keyholder 1
Oaklandish
01.2020 - 01.2021
Open/Close store and counting register
Innovation and execution of product display, advertisement/promotion of new merchandise
Knowledge on all current inventor
Managing customer exchanges and returns
Prepping inventor for warehouse pickup
Organization and store up keep
Preparing online orders for pick-up
Education
Bachelor Degree - Audio Engineering & Science
SAE Expression
01.2019
Skills
Team Management
10 Years of Customer Service
1 ½ years of Sales Experience
Multiple Years exp in Audio/ Visual Media
Exp in Brand Development in Multimedia/Multiplatform Exposure
Forging healthy work environments through interpersonal communications to raise morale