J. Bradley Calkins
Grand Junction,CO
Summary
Highly motivated business management professional with a strong track record of leading teams and driving results. Excellent problem-solving skills and a strategic mindset, dedicated to achieving business objectives efficiently and effectively.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Program Informatics/Security Lead
HopeWest - Hospice & Palliative Care
05.2012 - Current
- Enhanced security measures by implementing access control systems and surveillance equipment.
- Reduced security incidents by conducting thorough risk assessments and recommending appropriate action plans.
- Developed comprehensive training programs for new hires, maintaining high levels of preparedness among staff members.
- Conducted regular security audits, ensuring compliance with industry regulations and best practices.
Department Manager
Walmart
06.2011 - 04.2012
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Reduced operational costs through effective budget management and resource allocation.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
- Led a team of professionals to consistently achieve or exceed performance targets.
Customer Service Manager
Walmart
04.2008 - 06.2011
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
BBA - Marketing
University of Maine At Presque Isle
Presque Isle, ME04.2024
Skills
- Logistics Planning
- Staff Management
- Operations
- Strategies and Goals
- Personnel Training and Development
- Training and Mentoring
- Quality Assurance
- Project Management
- Customer Acquisition
- Compliance Management
Certification
HubSpot Digital Marketing Certification, 2023
Hubspot SEO Certification, 2023
Hubspot Social Media Marketing Certification, 2023
Hubspot Digital Advertising Certification, 2023
Hubspot Inbound Marketing Certification, 2023
Hubspot Content Marketing Certification, 2023
Timeline
Program Informatics/Security Lead
HopeWest - Hospice & Palliative Care
05.2012 - Current
Department Manager
Walmart
06.2011 - 04.2012
Customer Service Manager
Walmart
04.2008 - 06.2011
BBA - Marketing
University of Maine At Presque Isle
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