JBreann Hirst
Oroville,WA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Bakery Worker
Akins Fresh Market
Oroville, WA
07.2021 - Current
- Prepared and baked goods such as cakes, cookies, muffins, pies, and breads according to recipes.
- Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.
- Kept track of inventory levels for flour, sugar and other ingredients used in bakery items.
- Packaged freshly-baked goods into bags or boxes with pricing labels attached.
- Stocked shelves with bakery products ensuring freshness dates were up-to-date.
- Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
- Monitored temperatures inside ovens during baking processes to ensure food safety regulations were met.
- Followed health codes and regulations regarding food handling procedures.
Deli Clerk
Akins Fresh Market
Oroville, WA
08.2020 - 04.2021
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Rotated product on shelves to ensure freshness.
- Adhered to health and safety standards while preparing food.
- Assisted customers with selecting products from the deli case or menu board.
- Operated cash register accurately and efficiently for customer transactions.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
Person in Charge/Cashier
Akins Fresh Market
Oroville, WA
08.2017 - Current
- Managed daily operations of the department, including scheduling staff and assigning duties.
- Resolved customer complaints in a professional manner while adhering to company guidelines.
- Delegated work to staff, setting priorities and goals.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Customer Service Cashier
Walgreens
Moreno Valley, CA
10.2015 - 06.2017
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
Shift Leader
Taco Bell
Bakersfield, CA
01.2012 - 09.2015
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
- Scheduled team members for shifts based on business needs and customer demand.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Adhered to all health code regulations while preparing food items for customers.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Service and Food Champion
Taco Bell
Bakersfield, CA
09.2009 - 09.2015
- Organized and stocked the beverage station with cups, lids, straws, condiments, napkins and other items as needed.
- Maintained cleanliness of the dining area including tables, chairs, floors and trash receptacles.
- Verified that prepared food met quality standards before serving it to customers.
- Answered questions about menu items and made recommendations when requested.
- Adhered to proper food handling techniques while preparing meals for customers.
- Performed opening and closing duties such as setting up workstations, restocking supplies and cleaning equipment.
- Cross-trained in different areas of restaurant operations including kitchen prep work and dishwashing.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Education
High School Diploma -
North High School
Bakersfield, CA06-2008
Skills
- Communication abilities
- POS System Operation
- Flexible Schedule
- Food Safety
- Cash Management
- Baking equipment operation
- Stocking and Shelving
- Food Preparation
- Customer Service
Timeline
Bakery Worker
Akins Fresh Market
07.2021 - Current
Deli Clerk
Akins Fresh Market
08.2020 - 04.2021
Person in Charge/Cashier
Akins Fresh Market
08.2017 - Current
Customer Service Cashier
Walgreens
10.2015 - 06.2017
Shift Leader
Taco Bell
01.2012 - 09.2015
Service and Food Champion
Taco Bell
09.2009 - 09.2015
High School Diploma -
North High School
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