J. Brian Sandoval
Charlotte,NC
Summary
Experienced Project Manager with advanced skills in data analysis, visualization, and manipulation using Excel and Power Query. Proficient in SQL and Tableau with a demonstrated ability to manage multiple projects concurrently and collaborate effectively with team members to create visually impactful reports for internal teams and external clients. Proven expertise in identifying trends and patterns in large data sets and establishing KPIs to track progress towards goals. Exceptional problem-solving abilities with a detail-oriented approach. Strong background in customer service and employee training.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Tech Consultant-Delivery Lead
Apex Systems
06.2022 - Current
- Collaborate with team members to collect and analyze data to create reports for internal teams
- Use graphs, infographics, and other methods to visualize data and communicate insights effectively
- Establish KPIs to measure the effectiveness of business decisions and track progress towards goals
- Structure large data sets to find usable information and identify trends or patterns.
Project Manager
Tower Engineering Professionals
11.2019 - 06.2022
- Identify critical issues that may impact/delay overall project timeline and present solutions to client
- Responsible for managing and accurately forecasting monthly revenue to exceed department goals
- Provide day-to-day production support for project issues, while creating solutions with internal team
- Maintain good relations with clients, partners, and local authorities to promote client interests.
Assistant Manager of Guest Experiences
Marriott City Center
07.2016 - 07.2019
- Responsible for Front Desk, PBX, In-room Dining, Concierge Lounge and afterhours operations
- Aided in the preparation and execution of any transition to new systems within the Front Office
- Scheduled, trained and conducted payroll in Kronos for department team of 35 members
- Implemented reporting tools using Microsoft Excel and Customer Relationship Management systems.
Business Manager/Consultant
La Mexicanita Inc.
08.2010 - 07.2016
- Created, and implemented all new store policies, systems, and procedures
- Effectively created sales strategies and promotions to minimize loss and shrinkage
- Advised and solved all customer inquiries and conflicts in a professional manner
- Led new system implementations and launching quarterly updates and system changes.
Education
Degree, Bachelor of Science, Business Administration -
Johnson & Wales University
Charlotte, NCSkills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Forecasting and Reporting
- Highly proficient in Excel and Salesforce Implementation
Certification
(eXcelerate) Charlotte, NC: SQL Bootcamp Series Certificate
(eXcelerate) Charlotte, NC: Tableau Bootcamp Series Certificate
University of North Carolina Charlotte, NC Coding: Full Stack & Web Development Certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Tech Consultant-Delivery Lead
Apex Systems
06.2022 - Current
Project Manager
Tower Engineering Professionals
11.2019 - 06.2022
Assistant Manager of Guest Experiences
Marriott City Center
07.2016 - 07.2019
Business Manager/Consultant
La Mexicanita Inc.
08.2010 - 07.2016
Degree, Bachelor of Science, Business Administration -
Johnson & Wales University
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