* Assist with triage process in Emergency Department
* Monitor patients with acute behavioral concerns
* Visual acuity testing, bladder scanning, clean dressing changes, specimen collection including bloodwork, foley insertion/ discontiuation, and EKG
* Back up unit secretary
* STNA in LTC, LTAC, Assisted Living, and School settings.
* Emergency Response contract
* Worked in Covid Command Center under direct supervision of Epidemiologist.
* Ordered vaccines from FEMA
* Dispatched ten nursing teams per diem to included RNs, administration staff, and interpreters for Hmong and Spanish speaking residents
* Followed up on adverse reactions and sentinel events post vaccination
* Met service level agreements for resolutions withing 93% satisfaction rating
* less than 15% of claim resolutions resulted in litigation and/ or arbitration through subro processes.
* Specialized in robotics process automation, natural language and thick to thing client migration
* Collaborated to create business continuity planning for SE US terriotory and Hyderabad sister site