Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JC Holley

Highlands Ranch,CO

Summary

Dynamic Training and Staff Development Manager with a proven track record at Shiloh House, enhancing employee skills through effective training program development and delivery. Experienced in Learning Management Systems and fostering cross-functional teamwork, significantly improving training outcomes. Specializes in creating engaging content and utilizing emotional intelligence to build strong relationships and achieve educational goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Training and Staff Development Manager

Shiloh House
06.2014 - Current
  • Managed and facilitated new employee orientation training process for 10-20 employees each month.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Directed field training to enhance participants' skills.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Implemented new learning strategies depending upon employees' skill levels.
  • Conducted training courses and prepared videos for long-term use.
  • Tested all training software and hardware prior to commencing training programs.
  • Selected and assigned instructors to conduct specific training programs.

Recreational Education Coordinator

AK Child and Family
04.2012 - 05.2014
  • Identified methods and tools to promote student success in project-based learning.
  • Developed community education programming events and other activities designed to increase and improve educational outcomes.
  • Conferred and resolved education-related issues and problems with students, parents and school officials.
  • Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency.
  • Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
  • Researched, planned, and organized mentally stimulating activities for individuals between ages of 10 and 18.
  • Engaged participants in recreational activities and team-building exercises.

Education

High School Diploma -

Chugiak High School
Chugiak, AK

Bachelor of Arts - Criminal Justice

University of Maine At Presque Isle
Presque Isle, ME
08.2026

Skills

    Active Listening

    Relationship Building

    Emotional Intelligence

    Teamwork and Collaboration

    Excellent Communication

    Interpersonal Skills

    Training design

    Training delivery

    New hire on-boarding

    Cross-Functional Team Development

    Strategic Planning

    Organizational Development

Certification

  • Certified Advanced Skills Nonviolent Crisis Prevention and Intervention Instructor, Crisis Prevention Institute - August, 2016 - Current

Timeline

Training and Staff Development Manager

Shiloh House
06.2014 - Current

Recreational Education Coordinator

AK Child and Family
04.2012 - 05.2014

High School Diploma -

Chugiak High School

Bachelor of Arts - Criminal Justice

University of Maine At Presque Isle
  • Certified Advanced Skills Nonviolent Crisis Prevention and Intervention Instructor, Crisis Prevention Institute - August, 2016 - Current
JC Holley