Developed policies and procedures for the organization.
Ensured compliance with local, state, and federal regulations.
Analyzed industry trends to develop competitive strategies.
Managed daily operations of business, including hiring and training staff.
Reviewed legal documents related to business operations.
Collaborated with other owners on joint ventures and shared resources.
Monitored performance of personnel against goals set forth by the company.
Hired and trained new department managers to increase team oversight and productivity.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Created effective business plans to focus strategic decisions on long-term objectives.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Oversaw inventory management, ensuring adequate stock levels and reducing waste.
Restaurant Owner
Fried Tomato Buffet
Newnan, Georgia
02.2012 - Current
Established standards for quality control, customer service, health and safety regulations.
Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
Trained and supervised kitchen staff in proper food preparation techniques.
Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
Negotiated contracts with vendors for food, equipment and supplies.
Ensured compliance with local health codes and safety regulations.
Evaluated performance of employees regularly through performance reviews, coaching sessions and feedbacks from customers.
Ensured compliance with all applicable laws, regulations and policies governing restaurants in the area.
Managed food preparation, guest interaction, quality control and customer relations.
Hired, trained and motivated staff to fill all restaurant openings.
Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
Explained goals and expectations required of trainees.
Owner/Supervising Manager
Fried Tomato Buffet
Kennesaw, GA
07.2016 - 02.2022
Collaborated with other owners on joint ventures and shared resources.
Conducted performance reviews for employees on a regular basis.
Developed strategic plans to increase profitability and efficiency.
Researched potential partners in order to expand services offered.
Developed policies and procedures for the organization.
Managed daily operations of business, including hiring and training staff.
Created marketing campaigns to attract new customers.
Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Owner/Supervisor of Operations
Fried Tomato Buffet
Montgomery, AL
06.2007 - 03.2011
Created marketing campaigns to attract new customers.
Provided direction and guidance to employees.
Managed daily operations of business, including hiring and training staff.
Hired and trained new department managers to increase team oversight and productivity.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Sales
Honda Motor Co
Bellevue, WA
02.2001 - 05.2007
Conducted daily sales analysis to adjust sales strategies and meet targets.
Developed and implemented sales strategies to increase category sales volume.
Maintained accurate records of all sales activities including sales calls, presentations, closed sales.
Organized sales and marketing events, created product displays that attracted customers to sales counter and increased sales.
Education
High School Diploma -
Seoul High School
Seoul, Korea
02-1988
Some College (No Degree) - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY
Skills
Administrative Oversight
Employee Development
Sales management
Labor Relations
Staff Management
Project Management
Bidding processes
Product branding
Consulting
Partnership Development
Hiring and staffing
Investor Relations
Business Development
Languages
Korean
Professional
English
Professional
Accomplishments
I have purchased a restaurant "Fried Tomato Buffet" in Georgia back in 2007 that was doing $500k sales per year and I had developed and turned it over $2 million sales restaurant by 2010.
From 2009, I had opened up 5 more same styled restaurant a dn also branded in Montgomery Alabama and LaGrange, Kennesaw, Newnan and McDonough of Georgia. The Average volume of the restaurant is $3 million and the Highest one is doing over $4 million a year.
All of the restaurants that I still own and manage are doing over 4.4 average of customer ratings in Google business.
Timeline
Owner/Supervisor
Fried Tomato
07.2018 - Current
Owner/Supervising Manager
Fried Tomato Buffet
07.2016 - 02.2022
Restaurant Owner
Fried Tomato Buffet
02.2012 - Current
Owner/Supervisor of Operations
Fried Tomato Buffet
06.2007 - 03.2011
Sales
Honda Motor Co
02.2001 - 05.2007
High School Diploma -
Seoul High School
Some College (No Degree) - Criminal Justice
John Jay College of Criminal Justice of The City University of New York