Summary
Overview
Work History
Education
Skills
Timeline
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JC Rea

Provincetown,MA

Summary

Accomplished cosmetologist and event producer with over 24 years of experience in the beauty industry, business management, and event coordination. Proven track record in leading salon operations, managing large-scale events, and building strong community relationships. Expertise in providing exceptional client service, mentoring and developing teams, and optimizing business processes to drive growth and profitability. Known for creativity, attention to detail, and the ability to execute complex projects. Strong background in marketing, networking, and fostering inclusive environments within both the LGBTQ+ community and broader professional settings. Recognized as a leader with excellent organizational and problem-solving skills, demonstrated by a history of successful business ownership, event production, and customer satisfaction.

Overview

21
21
years of professional experience

Work History

Artistic Director

Jeffrey Robert Salon

• Collaborated on creative direction, staff training, and process improvements.

• Coordinated salon events and introduced innovative products and services.

Salon Owner/Operator

Salon 647


• Led all aspects of salon management, including business strategy, staff supervision, client relations, and financial oversight.

• Implemented marketing initiatives and introduced new services to enhance the client experience.

  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.

Cosmetologist

West End Salon and Spa
04.2023 - 07.2024
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.

    • Cosmetologist

    Hair Co
    09.2020 - 04.2023
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.

    • Entertainment Director

    The Garage on Central
    09.2020 - 09.2021
  • Led cross-functional teams in the successful execution of large-scale productions, resulting in positive audience feedback.
  • Developed strong relationships with vendors, negotiating favorable contracts for equipment and services.
  • Enhanced audience engagement by planning and executing innovative entertainment programs.
  • Mentored junior staff members, fostering a culture of continuous learning and professional growth.

    • Executive Producer

    Qflix Film Festival
    09.2018 - 09.2019
  • Spearheaded creative development for projects, leading brainstorming sessions and guiding the team in conceptualization efforts.
  • Managed budgets and resources effectively to reduce production costs while maintaining high production value.
  • Consistently met or exceeded project deadlines, demonstrating effective time management and organizational skills throughout the production process.
  • Reviewed finished product to determine quality and readiness for release.

    • Independent Consultant

    ROB Roy Hair Academy Industries
    09.2018 - 09.2019
  • Handled confidential customer business and operational information.
  • Fostered strong relationships with clients through consistent communication and collaboration.
  • Managed multiple projects concurrently, ensuring timely delivery and high-quality results.
  • Conducted meetings with clients to determine project intent, requirements and budgets.

    • Hair Salon Assistant

    San Laurent Salon
    09.2003 - 09.2006
    • Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
    • Prepared clients for hair cuts and styles with soothing shampoo work.
    • Answered telephone calls to provide information and schedule new appointments.
    • Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.

    Education

    Cosmetology - Cosmetology

    Rob Roy Aczdemy
    Worcester, MA
    08.2006

    Business/ Marketings - Business

    USM Gorham ME
    Gorham, ME
    05.2006

    Skills

    Event Coordination & Production

    Supervisory & Management

    Retail Management & Optimization

    Customer Service & Communication

    Leadership & Team Development

    Marketing & Networking

    Training Facilitation

    Process Improvement

    Attention to Detail & Organization

    Expert Cosmetologist

    Salon Management

    Timeline

    Cosmetologist

    West End Salon and Spa
    04.2023 - 07.2024

    Cosmetologist

    Hair Co
    09.2020 - 04.2023

    Entertainment Director

    The Garage on Central
    09.2020 - 09.2021

    Executive Producer

    Qflix Film Festival
    09.2018 - 09.2019

    Independent Consultant

    ROB Roy Hair Academy Industries
    09.2018 - 09.2019

    Hair Salon Assistant

    San Laurent Salon
    09.2003 - 09.2006

    Artistic Director

    Jeffrey Robert Salon

    Salon Owner/Operator

    Salon 647

    Cosmetology - Cosmetology

    Rob Roy Aczdemy

    Business/ Marketings - Business

    USM Gorham ME

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