Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
23
23
years of professional experience
Work History
Manager- Master Data and Merchandise Operations
99¢ Only Stores
04.2021 - 06.2024
Partnered with IT to execute new ERP, financial and warehouse upgrade, as well as post go live enhancements and special projects.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Assisted in organizing and overseeing assignments to drive operational excellence.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Continued to execute all tasks for Merchandise Operations
Operations Sr. Business Analyst – Merchandise
99c Only Store
07.2015 - 04.2021
Documented all new SAP enhancements for Merchandising, Buying and Inventory Accounting teams and executed testing for IT approval.
Directed business analysts in executing and delivering various tactical and strategic plans.
Generated ad-hoc reports to evaluate specific business requirements.
Developed new cost tables to support import and domestic freight as well as import duty and tariff.
Maintained data tables for store and merchandise hierarchy as well and kept sales tax for retail stores up to date.
Improved project efficiency by analyzing business processes and identifying areas for improvement.
Provided training and training materials to all required teams
Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
Enhanced stakeholder engagement through effective communication of complex data and insights.
IT Sr. Business Analyst – Merchandising/Buying
99¢ Only Stores
07.2009 - 07.2015
Reduced duplicate entries and inconsistencies in master data through rigorous validation checks and approval mechanisms.
Streamlined master data management processes by implementing efficient data governance strategies.
Developed customized training materials and conducted workshops for end-users, fostering a culture of continuous learning around MDM best practices.
Managed large-scale master data projects from inception to completion, consistently meeting deadlines and budget requirements.
Provided subject matter expertise on all aspects of master data management, serving as a valuable resource for cross-functional teams.
Established strong relationships with stakeholders to ensure alignment between master data initiatives and business objectives.
Established a centralized repository for all master data, ensuring ease of access and accuracy throughout the organization.
Liaised between data management and IT support personnel to communicate ongoing system maintenance and new software development.
Responsible for multiple areas within P2P project including: purchase order (merchandise and non-merchandise), vendor master and inventory
Captured blue-print requirements, writing and reviewing functional requirements, demonstration through Conference Room Pilot (CRP) sessions with the business and final design sign off
Testing mapping of interfaces data
Validating vendor conversion from Lawson
Validating inventory conversion from legacy ERP system (30 million and 3 DC's)
Responsible for article (SKU), merchandise hierarchy, site master data and configuration
Post go live support and multiple enhancement projects
Master data testing for POS project for SAP Retail (Triversity)
All post go live configuration changes including: Sales tax and POS hierarchy changes.
Sr Business Systems Analyst – IT Distribution Systems
Mervyns, Corporate
01.2006 - 11.2008
Testing of interface between Manhattan and JDA, end to end testing with all IT areas
Production support for Manhattan WMS includes: Monitor servers, trouble shooting for DC IT group and support for inventory issues
Investigate issues and determine bug fixes and production modifications
Provide IT support for Inventory Accounting group during the DC’s physical inventory
Work with Internal Audit group to research inventory issues
Conducted comprehensive testing processes for quality assurance, minimizing post-deployment issues and improving end-user satisfaction.
Achieved successful system deployments by coordinating cross-functional teams throughout all stages of development.
Leveraged automation tools to streamline manual tasks, increasing staff efficiency and reducing errors in critical business processes.
Provided and supported implementation of business solutions by identifying business needs and carrying out necessary practices and processes.
Manager, Logistics and Operations
Babystyle, Corporate and 3PL Distribution Center
01.2004 - 01.2006
Responsible for all functions of operations, logistics and act as primary liaison between Babystyle and 3PL Warehouse
Reported directly to CFO and COO
Work with 3PL Facility Manager and team to make sure that corporate Babystyle and contractual standards are met
Developed and wrote policies for vendor standards and warehouse procedures
Negotiated contracts with 3PL and out bound logistics companies
Developed and implemented warehouse reports to include warehouse matrix and contract standards
Babystyle operations liaison during system conversion and implementation of new warehouse management system.
Communicated clearly with employees, suppliers and
Established team priorities, maintained schedules and monitored performance.
General Manager, Warehouse Operations
PUREBEAUTY, Distribution Center
01.2002 - 01.2004
Negotiated contracts and where necessary found new carriers to enable company to cut delivery times.
Part of team that investigated options and made decisions on contract with JDA for implementation of new full-ERP operating system.
Acted as Project Manager for Distribution and Inventory Control phase of implementation; was liaison for outside contractor.
Continued to perform all tasks of Inventory Control Manager
Coordinated inventory and system move to 3PL logistics warehouse
Senior Manager, Inventory Control
PUREBEAUTY, Distribution Center
01.2001 - 01.2002
Responsible for all functions of Inventory Control to include both the Distribution Center and the retail stores
Developed written policies and procedures for store receiving protocols and presented materials to District and Store Management teams as part of corporate training seminars
Created written policies and procedures for store and warehouse cycle counts and physical inventory processes; trained teams on same.
Education
Some College (No Degree) - Business Administration And Management
Ventura Junior College
Ventura, CA
Some College (No Degree) - Business Administration And Psychology
San Jose State University
San Jose, CA
Skills
SAP – ECC 65
JDA – WMS, MMS and Retail Ideas
Manhattan Associates (PKMS), WMS, TPM Operating systems
Winshuttle (SAP bolt on tool for upload)
Microsoft- Excel, Word, Visio and PowerPoint
Team Leadership
Staff Management both local and 3rd party
Key Performance Indicator standards
Training and Development
Analytical Thinking
Accomplishments
Achieved Employee of the Month for Operational Excellence September 2023.
Timeline
Manager- Master Data and Merchandise Operations
99¢ Only Stores
04.2021 - 06.2024
Operations Sr. Business Analyst – Merchandise
99c Only Store
07.2015 - 04.2021
IT Sr. Business Analyst – Merchandising/Buying
99¢ Only Stores
07.2009 - 07.2015
Sr Business Systems Analyst – IT Distribution Systems
Mervyns, Corporate
01.2006 - 11.2008
Manager, Logistics and Operations
Babystyle, Corporate and 3PL Distribution Center
01.2004 - 01.2006
General Manager, Warehouse Operations
PUREBEAUTY, Distribution Center
01.2002 - 01.2004
Senior Manager, Inventory Control
PUREBEAUTY, Distribution Center
01.2001 - 01.2002
Some College (No Degree) - Business Administration And Management
Ventura Junior College
Some College (No Degree) - Business Administration And Psychology