J.Chance Bellucci
Piedmont,USA
Summary
Hard working, multi skilled professional in seek of a position with a dynamic organization, where I can showcase my current skills, learn new skills and contribute to the growth of the organization.
Overview
11
11
years of professional experience
Work History
Geotechnical Technician
Bunnell Lammons Engineering
2024.06 - Current
- Conducted soil tests and analyzed geotechnical data for site assessments.
- Trained junior technicians on sampling techniques and data collection procedures.
- Analyzed data collected from field testing and interpreted results for use in project design.
- Attended meetings with clients, engineers, contractors, and regulators as required for project progress or problem resolution.
- Prevented cross-contamination of environmental samples by thoroughly disinfecting equipment and tools used for collection and analyzing.
- Tested, inspected, and repaired equipment to keep laboratory apparatus operating and correctly calibrated.
- Operated laboratory devices and testing equipment to assess characteristics of samples.
Telesales Agent
Charter Communications Business
2023.11 - 2024.06
- Engaged clients through phone calls to promote Charter Communications services.
- Educated customers on product features and benefits of various communication solutions.
- Managed customer accounts to ensure accurate information and service delivery.
- Utilized CRM software to track interactions and maintain customer records efficiently.
- Addressed customer inquiries and resolved issues promptly to maintain loyalty.
- Answered incoming calls from customers, provided customer service and sales support.
Data Entry Specialist
Goodyear
2022.11 - 2023.11
- Entered and maintained data in inventory management systems.
- Monitored workflow processes for effective data management.
- Trained new staff on data entry protocols and software usage.
- Resolved discrepancies by cross-referencing multiple sources of information.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
IT Specialist
Charter Communications Business
2020.11 - 2022.10
- Provided technical support for software and hardware issues across departments.
- Implemented security protocols to protect sensitive company data.
- Coordinated with vendors for equipment procurement and service agreements.
- Created user accounts, set up permissions, and monitored system security.
- Trained end users on how to use new systems and technologies effectively.
IT Technician
Atrium Health Hospital
2018.10 - 2020.11
- Troubleshot network connectivity issues in patient care areas.
- Installed and configured hardware and software for hospital systems.
- Provided technical support to staff across various departments.
- Conducted regular system updates and backups to ensure reliability.
- Trained new staff on IT procedures and best practices for usage.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
Hotel Manager
Edge Water Inn
2014.07 - 2017.10
- Completed bookkeeping and payroll tasks using QuickBooks software.
- Developed and maintained client relationships.
- Maintained computer equipment by servicing hardware, and completing software and network updates.
- Managed daily hotel operations and ensured high-quality guest experiences.
- Handled guest inquiries and resolved issues promptly for satisfaction.
- Oversee daily hotel operations to ensure exceptional guest experiences.
- Implement and refine operational procedures to enhance efficiency and service quality.
Education
Comptia A+ Cert - IT Network Security
Comptia
Charlotte, NC10.2022
Security Networking IT Network Security
Coursera
Diploma - undefined
Myrtle Beach High School
01.2015
Skills
- Customer service
- Telecommunication
- Computer networking
- Leadership
- Negotiation
- Help desk
- Microsoft Windows
- Outbound Sales
- Soil testing
- Data analysis
- Client communication
- Problem solving
- Laboratory testing expertise
- IT troubleshooting
- IT documentation
- Troubleshooting
- System upgrades
Timeline
Geotechnical Technician
Bunnell Lammons Engineering
2024.06 - Current
Telesales Agent
Charter Communications Business
2023.11 - 2024.06
Data Entry Specialist
Goodyear
2022.11 - 2023.11
IT Specialist
Charter Communications Business
2020.11 - 2022.10
IT Technician
Atrium Health Hospital
2018.10 - 2020.11
Hotel Manager
Edge Water Inn
2014.07 - 2017.10
Security Networking IT Network Security
Coursera
Diploma - undefined
Myrtle Beach High School
Comptia A+ Cert - IT Network Security
Comptia