Hi, I’m
Jayme Chi
Glenburn,ME
Summary
Reliable administrative assistant with a strong track record in client and colleague support. Skilled in managing confidential tasks, multitasking, and exercising sound judgment, while working independently under pressure.
Overview
24
years of professional experience
1
Certification
Work History
Global Study Connections
Executive Assistant to the CEO of Global Study Connections
05.2010 - Current
Job overview
- Assesses and addresses the needs of international students, providing support for their placement and integration.
- Oversees the CEO’s schedule, ensuring efficient time management and prioritization.
- Procures office supplies as needed, maintaining inventory and ensuring timely availability.
- Coordinates and schedules meetings for the CEO, facilitating seamless executive engagements.
- Prepares and monitors invoices, ensuring accuracy and timely processing.
- Reviews and evaluates college application essays from international students to ensure clarity, coherence, and adherence to application standards.
- Provides support to international students in navigating difficulties experienced upon coming to the United States.
- Responsible for overseeing GSC contracts with schools and agencies.
- Delivers exceptional customer service to parents and students, addressing inquiries and resolving issues promptly.
- Facilitates communication between host parents and partnering agencies.
- Prepares and edits correspondence, communications, presentations, and other documents, maintaining a high standard of professionalism and accuracy.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Arranges pick-ups at airports and other transportation needs of our students
- Handles confidential and sensitive information with discretion, maintaining the highest level of confidentiality
- Supervises placement details and arranges host homes for students.
- Conducts regular visits to international students’ dormitories to ensure their well-being and address any concerns.
- Provides timely assistance by responding to calls from international students seeking help or transportation.
- Administers and optimizes the filing system for efficiency and organization.
- Oversees the marketing efforts for Global Study Connections by managing and enhancing its social media presence.
Knovel Corporation
Executive Assistant to the Vice President of Worldwide Sales
02.2005 - 04.2008
Job overview
- Served as the primary point of initial contact for internal and external constituencies on all matters pertaining to the Office of the Vice President
- Created mail merges with spreadsheets
- Managed and tracked information and correspondence using Salesforce
- Provided aid and represented the Vice President as appropriate in communicating with internal and external constituents
- Managed a variety of special projects for the Vice President
- Kept abreast of the status of activities relating to programs, initiatives and activities of the Vice President
- Managed and coordinated appointments and meetings for the Vice President
- Made travel arrangements for employees
- Created subscription order entry’s for renewing accounts
- Maintained sales booking report by processing sales orders, ensuring all back-up documentation is included for accounting and customer file
- Reviewed daily site leads and contacts only current customers that may appear, as necessary
- Tracked Sales Pipeline and Bottoms-Up report
- Compiled usage statistics as needed for renewing accounts for embedding into proposal template
- Generated account profiles for all outside sales managers
- Responsible for the update and maintenance of customer files/listings, ensuring all necessary documentation is in place
- Responded to individual customer requests for usage reports and information pertaining to their account
- Ensured the creation of license agreements/amendments for all customer accounts
- Assisted in arrangements for trainings, both on-site and webinar
- Coordinated arrangements for periodic events
- Assisted marketing efforts in awareness campaigns
- Created projects utilizing Word, Excel, and PowerPoint
- Prepared and monitors invoices and expense reports
- Responsible for confidential and time sensitive material
- Primary support for our international and aftermarket departments
- Monitored and ordered office supplies, negotiating with vendors to secure the best prices and maintaining budgetary control.
DANBURY HOSPITAL
Medical Receptionist and Schedular
09.2002 - 01.2005
Job overview
- Obtained referrals and pre-authorizations as required for procedures
- Answered all patient or insurance telephone inquiries pertaining to assigned accounts
- Answered the front desk phone and scheduled patient appointments
- Assisted with the filing system.
RBMG, INC.
Closing Coordinator and Assistant
08.2001 - 08.2002
Job overview
- Reviewed and compiled closing documents to ensure accuracy and completeness prior to closings
- Coordinated closing procedures with brokers and attorneys to facilitate smooth transactions
- Utilized software to prepare and manage loan documentation for closing.
NEW ENGLAND RESEARCH INSTITUTES
Administrative Assistant
09.2000 - 07.2001
Job overview
- Executed a range of administrative and communication tasks, including answering phones and welcoming visitors
- Scheduled and coordinated meetings using Outlook calendar and managed conference room bookings
- Ordered and maintained office supplies, ensuring adequate inventory levels
- Provided a warm and professional reception for all visitors, enhancing their overall experience
- Managed and distributed incoming and outgoing mail efficiently
- Merged data from Excel into Microsoft Word for mass mailings, streamlining communication processes.
HAWTHORNE HOTEL
Co-Manager of Housekeeping
06.2000 - 09.2000
Job overview
- Supervised and mentored a team of twelve employees, including overseeing training and conducting performance evaluations
- Supported staff during peak periods by assisting with tasks and ensuring they had the necessary supplies
- Fostered a collaborative team environment and effectively resolved conflicts among employees
- Delivered exceptional customer service, ensuring a positive experience for all guests
- Welcomed guests upon arrival, creating a warm and inviting atmosphere.
Education
Gordon College
B.A.
05.2001
Skills
- Customer Service
- Microsoft Office Suite
- Wordpress
- Salesforce
- Organizational Skills
- Independent Worker
- Time Management
- Calendar Management
- Types 85 wpm
- Data Entry
- Website Management
Certification
- Administrative Assistants Conference, Trumbull CT, December 2005
- Indispensable Assistants Conference, Trumbull CT, May 2006
Timeline
Executive Assistant to the CEO of Global Study Connections
Global Study Connections
05.2010 - Current
Executive Assistant to the Vice President of Worldwide Sales
Knovel Corporation
02.2005 - 04.2008
Medical Receptionist and Schedular
DANBURY HOSPITAL
09.2002 - 01.2005
Closing Coordinator and Assistant
RBMG, INC.
08.2001 - 08.2002
Administrative Assistant
NEW ENGLAND RESEARCH INSTITUTES
09.2000 - 07.2001
Co-Manager of Housekeeping
HAWTHORNE HOTEL
06.2000 - 09.2000
Gordon College
B.A.