Summary
Overview
Work History
Education
Skills
Timeline
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J Cie (Stella) Garrett Lozano

San Andreas,CA

Summary

Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.

Overview

2
2
years of professional experience

Work History

Clerk

Save Mart
02.2022 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Checked personal identifications during alcohol and tobacco sales.
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Packaged and priced each product according to company pricing procedures.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Decorated cakes, cupcakes and other pastries according to customer requests.

Team Member

Umaine Dining Hall
08.2021 - 11.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.

Waitress

Renegade Winery
03.2021 - 05.2021
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Education

High School Diploma -

Calaveras High School
San Andreas, CA

Skills

Reading Comprehension

  • Inventory Records
  • Customer Satisfaction
  • Supply Stocking
  • Special Projects
  • Correspondence and Office Documents
  • Event and Activity Planning
  • Team Goals
  • Time Management Skills
  • Critical Thinking

Timeline

Clerk

Save Mart
02.2022 - Current

Team Member

Umaine Dining Hall
08.2021 - 11.2021

Waitress

Renegade Winery
03.2021 - 05.2021

High School Diploma -

Calaveras High School

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J Cie (Stella) Garrett Lozano