JACQUELINE CHRISTINA NOGUERA
Oakland,CA
Summary
PROFILE SUMMARY Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Track record of demonstrable ability to facilitate Scrum ceremonies, remove impediments from teams while delivering customer-centric products and features. Considered experience in special projects including process improvement and challenging change management problems Excellent communicator, servant leader who builds productive stakeholder relationships while leading diverse teams to achieve all performance expectations.
Certified Scrum Master through 2025, PMP Certification through 2026 Authorized to work in the US for any employer.
Overview
8
8
years of professional experience
1
1
Project Manager PMP Certification
1
1
Agile Scrum Master - Scrum Alliance
1
1
Agile Hybrid Project Pro - PMI
Work History
Program Manager
LinkedIn - Global Events Marketing
01.2020 - 11.2022
- Provided program management expertise in lean, agile and hybrid methods, practices and execution
- Identified program obstacles and communicated possible impacts to team
- Addressed and resolved technical, financial, and operational concerns by working with Leads and Directors
- Developed and promoted cohesive team culture/celebration strategy for team off-sites, motivational events
- Orchestrated procurement/sourcing budget, SOW/PO processes
- Administered first company-wide Global Events Calendar
- SharePoint Administration Microsite redesign & development
- Identified program obstacles and communicated possible impacts to team.
Information Systems & Special Projects Manager
Blue Shield Of California Foundation
03.2017 - 12.2019
- Process improvement oversight of all technical software tools and systems for Foundation operations
- Operations and Facilities management including special events management and production
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Increased Salesforce adoption usage through gamification and ongoing comprehensive training of staff
- Additional projects include process documentation, SFDC technical writing, onboarding new hires and manual creation, managing company scholarship programs, graphic design and web content as assigned
- Dreamforce Presenter - 2018 & 2019 - Lightning Adoption
Project Manager
Everett Graphics & 3 Subsidiaries
12.2015 - 11.2016
- Managed Salesforce implementation project & staff training, increased the database by 23% within one year
- Provided comprehensive support to CEO, including company-wide travel and vendor selection
- Produced all company events and extensive expo planning and production across United States
- Oversight of 3rd-party API development of single view company dashboards for iPhone and desktop
- Nation-wide Expo SM, Video, Press, Production Management - Sun Grown Packaging
- Managed consultants to establish 3 new websites for Everett and its subsidiaries
- Maintained strict confidentiality with sensitive information, financial documents, records and personal matters.
Program Manager
City Of Oakland - Mayor's Summer Job Program
01.2015 - 11.2015
- Redesigned Oakland summer job program, Classrooms2Careers to employ at-risk youth between the ages of 16-24
- Managed program as chief writer, administrator and public relations manager
- Developed year-round budget, including updated procedures and process reporting documents for program
- Produced first-ever Youth Career Expo event for City of Oakland
- Produced video, printed media and graphics, website for program
- Exceeded expectations in 2015, program provided jobs for more than 2,500 Oakland at-risk youth.
Administrative Consultant/Associate Technical Writer
Port of Oakland
07.2014 - 11.2014
- Engaged as a consultant for the Flight Operations & Aviation Facilities at Oakland International Airport
- Streamlined document management system and storage; high-level support for Director of Flight Operations
- Writer – Confidential Departmental Action Reports to Manager and Directors
- Writer Landscaping Green Plan to reestablish indigenous flora throughout 3000-acre facility.
- Edited and proofread technical documents for accuracy and consistency.
Education
Bachelor of Arts - Psychology, Sociology & Shakespeare Studies
The University of Michigan
Ann Arbor, MI, Dearborn, MIMaster of Ed Candidate - New York Teaching Fellowship
Hunter College
New York, NYSkills
- Project Management
- Organizational Performance
- Agile Servant Leadership
- Research & Data Analysis
- Building & Facilities Management
- Special Project Coordination
- Special Event Projects
- Former Equity Stage Manager - NYC
Certification
Project Manager Professional Certificate ID: 3533960 Active through May 2026
Agile Scrum Master Certification Certificate ID: 001210799 Certification Active through 11 June 2025
Agile Hybrid Project Pro Micro Credential PMI expected July 2023
Accomplishments
United States House of Representatives-Congressional Intern – Hon. Henry B. Gonzalez (D. TX)
Outstanding College Students of America - The University of Michigan
Timeline
Program Manager
LinkedIn - Global Events Marketing
01.2020 - 11.2022
Information Systems & Special Projects Manager
Blue Shield Of California Foundation
03.2017 - 12.2019
Project Manager
Everett Graphics & 3 Subsidiaries
12.2015 - 11.2016
Program Manager
City Of Oakland - Mayor's Summer Job Program
01.2015 - 11.2015
Administrative Consultant/Associate Technical Writer
Port of Oakland
07.2014 - 11.2014
Bachelor of Arts - Psychology, Sociology & Shakespeare Studies
The University of Michigan
Master of Ed Candidate - New York Teaching Fellowship
Hunter College
Project Manager Professional Certificate ID: 3533960 Active through May 2026
Agile Scrum Master Certification Certificate ID: 001210799 Certification Active through 11 June 2025
Agile Hybrid Project Pro Micro Credential PMI expected July 2023
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