Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Generic
J. COLIN BRACEY

J. COLIN BRACEY

Senior Director
Leland,NC

Summary

Collaborative leader dedicated to partnering with executives to promote an engaging and empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Functional Senior Director developing strategies, KPIs, driving results, while managing complex labor and occupational issues. Strong operational skills and solid experience regulating and managing policies, adhering to local and federal regulations, managing budget expenditures, and meeting accreditation objectives. Patient and consumer centric planner focused on the end user needs andexperience.

Overview

14
14
years of professional experience

Work History

Senior Director

Psychiatry and Mental Health Institute, Novant Health New Hanover Regional Medical Center
08.2008 - 01.2023
  • Led development of business operation processes and policies.
  • Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
  • Executed business plans and developed tools to facilitate project initiatives, trainings and administrative activities.
  • Partnered with financial and customer operations teams to drive business transactions using customer data and Lean concepts.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Promoted a patient centric environment with a focus on compassion.
  • Planned and integrated project and program schedules.
  • Prioritized and allocated valuable resources to meet business targets.

Education

Master of Health Administration -

The Ohio University
2012

Bachelor of Arts - undefined

University of North Carolina
2001

Skills

  • Strategic Planning
  • Financial Planning
  • Governmental regulations
  • Clinical and Quality Improvement
  • Digital service offerings
  • Physician Contracting and dyad partnership
  • Lean Thinking and Application
  • Patient advocacy
  • Team-Building Abilities
  • Market Understanding
  • Culture Transformation
  • Strategic Vision
  • Data Analytics
  • Stakeholder Relations
  • Key Performance Indicators (KPI)
  • Policy Implementation
  • Talent Review
  • Productivity Management
  • Managing RFPS
  • Client Satisfaction
  • Board of Directors Support
  • Government Relations
  • Crisis Communications
  • Third-Party Contracts
  • Coaching and Mentorship
  • Operational Efficiency
  • Managing Operations and Efficiency
  • Administration and Reporting
  • Corporate Communications

Accomplishments

  • Achieved inpatient bed capacity 77% by increasing physician staffing 50%, and front line staff 42% in less than 2 years.
  • Supervised team of 130 staff members, 14 faculty physicians and advanced practice providers and a team of 15 contracted physicians.
  • Advocated for health equity by collaborating with local district court judge and IT team in the development of virtual court so patients could attend court scheduled involuntary commitment hearings.
  • Documented and resolved consult volume need which led to development of consult team comprised of provider and social workers to fulfill 300 consults monthly for patients in crisis on medical floors.
  • Collaborated with IT, finance, and surgical team in the development of revenue generating Electro-Convulsive Therapy services with volume of 250 procedures per month.
  • Resolved service gap issue in collaboration with primary care physicians through consumer and market analysis which resulted in imbedding resources within the practices to meet market demand.
  • Developed a RFP to contract for dignified medical transport for committed patients out of ER and to acute Psychiatric facility via private company instead of law enforcement.

Certification

SCRUM master, LEAN, Mental Health First Aid, CPI (Crisis Prevention Training), BLS (Basic Life Support)

J. COLIN BRACEYSenior Director