Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning.
Overview
25
25
years of professional experience
Work History
Senior Project Manager
Acertitude
08.2021 - Current
Leadership & Team Management: Oversee the hiring, onboarding, training, and development of Project Managers and Coordinators for the Consumer & Industrial Practice Team and company-wide.
Project & Resource Management: Managed 10+ searches and 6-10 projects concurrently, balancing workloads, shifting priorities, and proactively addressing issues.
Process Improvement: Created and standardized templates, processes, and timelines for project management, enhancing efficiency across the company.
Client & Team Coordination: Coordinated meetings, interviews, and reporting; ensured client and candidate deliverables were met; provided outstanding customer service and client engagement.
Communication & Documentation: Maintained internal databases, created weekly status reports, managed correspondence, and handled confidential information with discretion.
Technical Proficiency: Expert in Outlook, Word, Excel, PowerPoint, Invenias, Slack, Sharepoint, Pitchbook, ensuring flawless formatting, branding, and content for all client deliverables.
Project Manager
Acertitude
12.2020 - 08.2021
Organized, planned, and drove accountability for search execution teams, ensuring client and candidate deliverables were met, and search milestones achieved on time.
Contributed to the development and implementation of the C&I team’s new 8-week process, managing 6-10 projects concurrently.
Set clear expectations with the team, captured stakeholder feedback for improvement, and anticipated potential issues to address them proactively.
Utilized Outlook, Word, Excel, and PowerPoint to ensure perfect formatting, branding, and content of client deliverables.
Maintained an internal database to accurately reflect candidate and client progress, and created weekly status update reports for internal teams and clients.
Sent and tracked online candidate assessments, participated in client update calls, and distributed meeting notes, key action items, and progress updates promptly.
Project Manager/Project Coordinator
Korn Ferry Hay Group
01.2013 - 04.2020
Managed the execution of the Leveraging Military Leadership Program, including agenda creation, logistics, travel coordination, and client relationship development, resulting in successful events for six years.
Created project plans, led teams, and monitored costs, schedules, and performance to ensure project success and customer satisfaction.
Handled project financials, including budget monitoring, billing, expenses, and invoicing, while coordinating internal and external meetings.
Served as the primary point of contact for client information, updates, delivery, issue resolution, and data tracking, ensuring seamless delivery.
Managed end-to-end project life-cycle from initiation to closing, including data entry, execution, financial tracking, and invoicing.
Discussed project scope implications with clients, delegated tasks to the project support team, and communicated project status to key stakeholders, providing quality assurance oversight.
Supported the Dean's Office in coordinating school events, including Commencement, Orientation, and Faculty and Staff events, influencing local companies for donations for the Annual Employee Christmas event.
Supervised full-time and student employees, providing administrative support to the CFO, and served as a resource for medium-scale operations and procurement processes.
Prepared financial transactions, managed sensitive information for compliance with university policies, and processed business graduate scholarships, ensuring confidentiality and adherence to award criteria.
Managed facility and building maintenance, office space assignments, property inventory, and event calendars, working with internal and external vendors.
Maintained and organized confidential personnel files, handled sensitive paperwork related to salaries and promotions, and coordinated campus-wide events, tracking budgets and support personnel.
Student Organization Coordinator
Miami Dade College
01.2005 - 01.2008
Medical Administrative Assistant to Dr. Jay J. Dennis
Director Business Development Latin America & Caribbean at Intelligent Security Systems Inc. (ISS)Director Business Development Latin America & Caribbean at Intelligent Security Systems Inc. (ISS)