Joshua Chin
Pasadena,CA
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
7
7
years of professional experience
Work History
Restaurant Host
Osawa - Shabu Shabu & Sushi Bar
02.2023 - 05.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed flow of approximately 88 restaurant seats, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations with grace, maintaining calm demeanor and professional attitude during peak hours and unexpected challenges.
- Supported team morale by fostering positive relationships with coworkers through reliable communication and teamwork efforts.
- Streamlined check-in process by utilizing digital reservation platforms, reducing wait times and improving guest experience.
- Provided exceptional customer service, addressing and resolving any issues or concerns promptly.
- Promoted return business through attentive service and genuine rapport-building with guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Tutor/Child Care
New Family
10.2016 - 04.2017
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure
- Developed methods to motivate and engage students in learning
- Met with parents to discuss student progress and address concerns
- Supervised student and siblings during playtime
- Engaged with kids during playtime entertaining and mediating any conflict
House and Pet Sitter
Neighbors And Family Friends
- Managed variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain clean living environment for clients'' return
- Held proper caution and was properly prepared to handle local threats of bears and coyotes
- Entrusted to handle confidential and sensitive situations in professional matter
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Preserved house and animal safety by following safety protocols.
- Answered telephone and doorbell, took messages, and relayed information to owner
- Collected, forwarded, or signed mail, packages, or home services.
Education
Bachelor of Arts - Games & Playable Media
Pasadena City College
Pasadena, CA05.2025
High School Diploma -
La Canada High School
La Cañada Flintridge, CA05.2022
Santa Monica Community College
Santa Monica, CASkills
- Naturally Hospitable
- Quickly Adaptable to Problems
- Fast with Computer Systems
- Effective with Order Management
- Socially Intuitive to Customers
- Cooperative Team Player
- Flexible Multitasking Chef
- Efficient Communicator
Cooking & Nutrition, Hosting Friends & Family
I have always loved hospitality, from a young age knowing that in my future I would find purpose in serving and providing food to people, with many dreams and aspirations on how it would look in different stages of my life. I hope to provide people with healthy and tasty experiences, from hosting loved ones and friends, to guests and new faces, I always want to treat people to a good time.
Timeline
Restaurant Host
Osawa - Shabu Shabu & Sushi Bar
02.2023 - 05.2023
Tutor/Child Care
New Family
10.2016 - 04.2017
House and Pet Sitter
Neighbors And Family Friends
Bachelor of Arts - Games & Playable Media
Pasadena City College
High School Diploma -
La Canada High School
Santa Monica Community College
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