

Hands-on Delivery • Data Center Programs • Platform Modernization • Distributed Systems
PROFESSIONAL SUMMARYHands-on Technical Program Manager with 16+ years driving end-to-end execution of infrastructure, data center, and platform modernization programs across enterprise and telecom-scale environments. Known for operating directly in the delivery path—owning execution tracking, dependency resolution, release coordination, and production readiness activities across complex distributed systems.
Extensive experience leading data center onboarding, multi-region infrastructure integration, API/middleware ecosystem alignment, and cloud modernization initiatives with direct accountability for program delivery outcomes. Regularly embedded with engineering and infrastructure teams to drive execution through ambiguity, production constraints, and cross-system dependencies.
Core execution domains:
Data Center & Infrastructure Delivery
Platform & Distributed Systems Execution
Program Delivery & Release Execution
Operations, Reliability & Production Support
Cloud & Modernization Execution
AI & Automation (Delivery Enablement)
📊 Case Study: Capacity Planning & FinOps Intelligence Platform (DOMO)
Mastercard | Engineering Infrastructure & Platform Systems
🧭 Overview
Led the design and delivery of a unified Capacity Planning & FinOps intelligence platform built in DOMO, integrating infrastructure telemetry, workload utilization, and cost attribution across Mastercard’s engineering hardware and distributed infrastructure environment.
This initiative enabled a shift from reactive reporting models → predictive, telemetry-driven capacity planning, improving visibility into compute consumption, workload demand, and infrastructure cost efficiency at enterprise scale.
🚨 Problem Statement
Engineering and infrastructure teams lacked a consistent, scalable system to:
• Track real-time capacity utilization across distributed compute environments
• Correlate workload demand with infrastructure consumption patterns
• Attribute cost drivers across shared engineering infrastructure
• Forecast future capacity requirements with reliability
• Align engineering consumption with FinOps governance models
Key limitations included:
• Fragmented reporting across spreadsheets and static dashboards
• No unified telemetry-driven capacity model
• Limited workload-level cost attribution
• Reactive scaling decisions instead of predictive planning
🎯 Objectives
• Establish a centralized Capacity + FinOps intelligence system in DOMO
• Integrate distributed infrastructure telemetry into a unified data model
• Enable workload-level visibility into utilization and cost drivers
• Improve forecasting accuracy for capacity planning cycles
• Support FinOps-driven optimization and cost governance initiatives
🏗️ Solution Architecture
• Built a telemetry ingestion layer aggregating infrastructure signals (compute, storage, network, workload metrics)
• Designed a unified capacity modeling framework spanning allocated vs. actual utilization
• Implemented workload-level cost attribution mapping compute usage to financial drivers
• Developed DOMO-based analytics layer for real-time dashboards and executive reporting
• Created forecasting models using historical utilization trends and workload growth patterns
• Enabled drill-down visibility from enterprise → cluster → workload → service level
📈 Key Outcomes
• Improved visibility into enterprise-wide infrastructure utilization
• Transitioned capacity planning from reactive → predictive model
• Identified underutilized compute clusters and optimization opportunities
• Strengthened FinOps alignment between engineering consumption and cost governance
• Enabled ~30% infrastructure cost optimization through improved attribution and visibility
• Increased forecasting accuracy for capacity planning cycles
🧠 Key Technical Contributions
• Designed telemetry-driven capacity planning architecture at enterprise scale
• Built workload-to-cost attribution framework enabling FinOps alignment
• Developed utilization-based allocation models for shared infrastructure systems
• Embedded FinOps principles into engineering analytics and reporting layer
• Positioned DOMO as an operational decision intelligence platform (not just reporting)
🔑 Core Keywords
Cloud Infrastructure • Capacity Planning • FinOps • Cost Attribution • DOMO • Telemetry • Observability • Distributed Systems • Kubernetes • Microservices • SRE • Cloud Cost Optimization • Infrastructure Engineering • Predictive Analytics • Engineering Platforms
💡 Key Insight
Capacity planning becomes strategically powerful when driven by real-time telemetry and workload-level attribution—transforming infrastructure from a static cost center into a continuously optimized, data-driven system.
AI Technical Program Management, Technical Program Management, Staff TPM, Principal TPM, AI Platforms, Machine Learning Systems, LLM Integration, AI-driven Systems, Data Engineering, Data Architecture, Enterprise Data Platforms, Snowflake, SQL, SQL Server, Azure, Microsoft Fabric, Power BI, Cloud Modernization, Multi-cloud Architecture, Hybrid Cloud, API Development, API Architecture, Microservices, Distributed Systems, Event-driven Architecture, Data Pipelines, Streaming Data Systems, ETL/ELT Pipelines, Data Integration, Analytics Platforms, Business Intelligence, Data Governance, Data Lineage, Data Quality Management, Observability, Telemetry, SLO, SLI, Monitoring Systems, Splunk, FinOps, Cloud Cost Optimization, Capacity Planning, Infrastructure Optimization, Agile Delivery, Agile at Scale, SAFe, SAFe RTE, Scrum, Kanban, Sprint Planning, Backlog Management, Product Ownership, User Stories, Acceptance Criteria, Cross-functional Leadership, Program Delivery, Dependency Management, Release Management, Release Trains, Enterprise Architecture, Systems Integration, Financial Services Technology, FinTech Systems, Banking Platforms, Payment Systems, Risk and Compliance Systems, Security Governance, IAM, Jira, Confluence, CI/CD, DevOps, Stakeholder Management, Executive Communication, Enterprise Transformation, Platform Modernization, Legacy System Migration, Performance Optimization, Scalability Engineering
📌 Case Study: AI-Driven Impact Analysis Platform (Southeast Toyota Finance) 🧭 Overview 🚨 Context & Problem 🎯 Core Problem 👤 Role & Scope 🏗️ Approach Knowledge Ingestion & Context Layer Dependency Mapping (Knowledge Graph) LLM + RAG Architecture Workflow Integration 📈 Results & Impact 🧠 Key Insight 🔑 Strategic Takeaways
Led design and delivery of an AI-powered impact analysis platform that automated downstream system and business impact detection across enterprise applications, data pipelines, and compliance workflows.
Replaced manual, SME-dependent analysis with a scalable, AI-assisted decision system leveraging LLMs, retrieval-augmented generation (RAG), and system dependency mapping.
Enterprise change events (pricing, policy, compliance updates) required deep analysis across interconnected systems.
Key challenges included:
• Manual impact analysis reliant on tribal knowledge
• Lack of system-to-system dependency visibility
• High risk of missed downstream impacts
• Slow decision cycles (days to weeks)
• Inconsistent documentation across APIs, schemas, and workflows
• No centralized mechanism to validate change risk before deployment
Design a scalable, intelligent system capable of identifying downstream impact across systems while improving:
• Speed of analysis
• Accuracy and completeness
• Repeatability and auditability
Principal Technical Product Owner / AI Platform Lead
• Owned product strategy and architecture for AI-driven impact analysis
• Defined system ontology and dependency mapping model
• Led design of LLM + RAG architecture
• Partnered with engineering, data, and compliance teams
• Integrated solution into CI/CD and change management workflows
• Aggregated enterprise artifacts:
– API specifications (OpenAPI)
– Database schemas and lineage
– Business rules and policy documents
• Built vectorized knowledge base using embeddings
Outcome:
Created a unified, queryable enterprise knowledge layer
• Modeled relationships across:
– Applications
– APIs
– Data pipelines
– Business processes
• Enabled graph traversal for impact reasoning
Outcome:
Shifted from document search → system-level reasoning
• Designed prompt orchestration layer
• Injected contextual data dynamically from:
– Vector search
– Graph traversal results
• Constrained outputs into structured formats
Outcome:
Produced deterministic, explainable impact analysis results
• Integrated into CI/CD pipelines for pre-deployment checks
• Embedded into change management workflows
• Enabled human-in-the-loop validation
Outcome:
Moved impact analysis from reactive → proactive
• Reduced impact analysis time: days → minutes
• Increased confidence in change planning and approvals
• Improved detection of downstream dependencies
• Reduced production risk from incomplete analysis
• Enabled scalable, repeatable decision-making
Improvements across:
• Speed
• Accuracy
• Risk management
• Operational efficiency
The core problem was not lack of intelligence—it was lack of structured context.
By combining:
• retrieval (RAG)
• relationship modeling (graph)
• controlled inference (prompt orchestration)
AI became reliable enough for enterprise decision workflows.
• LLMs without context are not enterprise-ready
• Knowledge graphs significantly enhance AI reasoning capability
• Embedding AI into workflows is more valuable than standalone tools
• Deterministic output design is critical for trust and adoption
Led the design and implementation of an Enterprise AI Governance and Orchestrator Platform supporting a large-scale AS/400-to-cloud modernization program.
The initiative began as a real-time AI Decision Intelligence platform intended to reduce operational decision latency and evolved into a governed AI operating model capable of safely scaling generative AI and agent-based workflows across regulated modernization initiatives.
The platform combined real-time decision intelligence, policy-driven governance, AI agent orchestration, and downstream impact measurement into a closed-loop modernization intelligence system.
Business ChallengeModernization planning and migration decision analysis required 4–8 hours per request due to fragmented data sources, manual analysis workflows, and limited observability across legacy and cloud environments.
As AI adoption accelerated, additional risks emerged:
A unified AI operating model was required to safely scale AI-assisted modernization activities.
Solution Architecture Phase 1: AI Decision Intelligence PlatformDesigned a real-time decision intelligence platform integrating:
The platform automated modernization decision analysis and provided near real-time insights supporting migration planning and execution.
Phase 2: Governance & Orchestrator PlatformExpanded the architecture into a governed enterprise AI ecosystem.
The Orchestrator served as the central control plane responsible for:
The Governance Framework enforced:
Every AI interaction passed through governance evaluation before execution.
Downstream Consumer Impact Assessment (DCIA)Implemented a formal impact measurement framework to evaluate modernization outcomes beyond technical migration metrics.
Measured dimensions included:
Migration EfficiencyDCIA outputs continuously informed migration prioritization, orchestration logic, governance policy tuning, and modernization sequencing.
ResultsThis platform established the foundation for scalable enterprise AI adoption while supporting a high-risk legacy-to-cloud transformation program.