About Me
I'm a seasoned Technical Program Manager (TPM), Product Owner, and Release Train Engineer (RTE) with 15+ years of experience driving Agile delivery, cloud modernization, and AI/ML innovation across highly regulated and fast-paced industries. I bring deep expertise in leading cross-functional teams, aligning technology with business outcomes, and delivering scalable solutions that reduce cost, increase efficiency, and improve user experience.
Core Competencies
· Agile Program & Release Management (Scrum, SAFe, DevOps)
· Cloud Architecture & Migration (AWS, Azure, GCP)
· Business Intelligence (Power BI, SQL, DataOps)
· AI/ML Implementation & MLOps Pipelines
Compliance: PCI, SOX, GDPR, FFIEC
Executive Stakeholder Alignment | Team Leadership | Vendor Management
Career Impact
· Microsoft: Led Power BI modernization, improving reporting efficiency by 40% and accelerating decision-making.
· Mastercard: Directed a $500M multi-cloud modernization initiative—reduced cloud spend by 30% and improved developer throughput by 25%.
· Jack Henry: Onboarded 200+ financial institutions, ensuring compliance and seamless integrations.
· Great Southern Bank Corp: Modernized ECM platform, cutting operational costs by 25% and improving document lifecycle performance.
· Expedia: Built BCDR strategies that improved SLA adherence and platform resilience.
Education:
· MBA, Western Governors University
· B.Sc., Missouri State University
Certifications:
· Microsoft AI Product Manager (MAPM)
· Certified Scrum Master (CSM)
· PMI Agile Certified Practitioner (PMI-ACP)
· SAFe Agile Practitioner (SAP)
· PMP (anticipated 2025)
Recognition & Values
Recognized by Mastercard and Expedia for leadership, delivery excellence, and innovation. I value transparent communication, continuous improvement, and enabling teams to build secure, intelligent, and future-ready platforms.
Real-Time BI Infrastructure Dashboard & Analytics Transformation
Client: Microsoft
Role: Business Intelligence Reporting Program Manager (W2 Contract)
Duration: Nov 2024 – Feb 2025 (4-Month Engagement – Successfully Completed)
Location: Remote
Domains: Business Intelligence, PCI Compliance, Real-Time Reporting
Project Overview: Led Microsoft’s enterprise-wide analytics remediation following a critical PCI compliance violation in its legacy Metabase reporting platform. Migrated infrastructure dashboards and reports to Power BI, implemented compliant data architecture, and enabled real-time analytics for faster decision-making.
Key Objectives
• Migrate legacy Metabase platform to Power BI with real-time data refresh
• Establish PCI DSS-compliant architecture with secure access & auditing
• Design scalable star-schema models for infrastructure telemetry
• Enable CI/CD dashboard deployment via Azure DevOps & Git
• Reduce latency with DirectQuery and DAX optimization
• Empower self-service analytics for end users
Execution Approach Platform Migration Strategy
• Delivered full Metabase-to-Power BI transition with phased rollout and minimal disruption
• Managed roadmap aligned to aggressive compliance timelines
Data Architecture & Modeling
• Built optimized star-schema models and DAX-driven dashboards
• Implemented DirectQuery for real-time updates
Azure Integration & Lifecycle Automation
• Integrated Power BI with Azure Synapse & DevOps
• Automated dashboard CI/CD pipelines, reducing manual effort by 60%
Compliance & Security
• Achieved full PCI DSS compliance via RBAC, audit logging, lineage tracking
• Delivered audit-ready documentation and usage reports
Self-Service Enablement
• Launched BI portals with embedded guides and user training
• Reduced long-term support overhead
Technologies & Tools: Power BI · Azure Synapse · Azure DevOps · Git · SQL · DAX · Python · DirectQuery · CI/CD · PCI DSS · OKR Systems
Results & Impact
• 100% PCI DSS Compliance with secured architecture
• 60% Manual Effort Reduction via automation
• Improved Decision-Making Speed across infrastructure teams
Cloud Strategy & Infrastructure Modernization
Client: Mastercard
Role: Lead Technical Program Manager & Agile Release Train Engineer (RTE)
Duration: Multi-Year Initiative
Location: Hybrid – O'Fallon, MO
Domains: Cloud Migration, Infrastructure Modernization, Agile Transformation
Project Overview: Directed Mastercard's $500M+ global cloud modernization initiative, migrating critical infrastructure from legacy data centers to AWS, Azure, and GCP. Scaled Agile delivery across 15+ ARTs, enabled DevOps, and implemented executive visibility through real-time OKR dashboards.
Key Objectives
• Migrate on-soil workloads to multi-cloud platforms (AWS, Azure, GCP)
• Reduce cloud spend while improving performance and scalability
• Scale Agile delivery across 15+ ARTs
• Drive DevOps and Lean-Agile practice adoption
• Implement OKR-aligned dashboards for leadership
Execution Approach Cloud Modernization Leadership
• Led phased migration across 100+ platforms
• Achieved 30% annual savings ($3.2M) via FinOps, rightsizing, and automation
• Decommissioned legacy systems with zero unplanned downtime
Agile Program Execution
• Facilitated PI Planning, Scrum of Scrums, and ART syncs
• Boosted delivery velocity by 25%
Training & Cultural Enablement
• Trained 100+ engineers in Agile & DevOps practices
• Championed cultural change via retrospectives and coaching
Executive Reporting & Governance
• Built dashboards in Power BI and Domo to track cost, velocity, and health metrics
• Enabled leadership to make real-time decisions based on telemetry
Collaboration Stack Tools: Jira, Confluence, MS Teams, Slack
Methods: SAFe, Scrum, Lean-Agile
Technologies & Platforms: AWS · Azure · GCP · Kubernetes · Hadoop · Java · Python · SQL · Power BI · Domo
Results & Impact
• 30% Cloud Cost Reduction ($3.2M/year)
• 25% Throughput Increase across ARTs
• 100+ Legacy Systems Decommissioned with zero downtime
• 100+ Engineers Trained, boosting Agile and DevOps maturity
• 90%+ Impediment Resolution, accelerating time-to-market by 20%
Core Banking Integration & Partner Enablement
Client: Jack Henry & Associates
Role: Partner Enablement & Integration Lead
Duration: Feb 2017 – Feb 2018
Location: Hybrid – Springfield, MO
Domains: Core Banking, FinTech, Compliance, Integration
Project Overview: Led onboarding and technical integration of 200+ financial institutions into the SilverLake core banking platform. Delivered secure and scalable integrations while reducing deployment friction and improving audit alignment.
Key Objectives
Execution Approach Partner Onboarding Framework
Vendor & API Integration
Compliance & Audit Alignment
Technologies & Tools
Results & Impact
ECM Workflow Automation & KPI Reporting
Client: Great Southern Bank
Role: Product Manager – Enterprise Content & Digital Transformation
Duration: Multi-Year Initiative
Location: Hybrid – Springfield, MO
Domains: Workflow Automation, Digital Transformation, Audit & Compliance
Project Overview Led ECM workflow automation across 250+ branches to streamline document-centric processes, reduce paper handling, and enhance real-time KPI visibility and audit compliance.
Key Objectives
Execution Approach
Audit & Compliance Enablement
Technologies & Tools: ECM Systems · SQL · VBA · KPI Dashboards · Workflow Automation · Regulatory Reporting
Results & Impact
Disaster Recovery & Vendor Enablement
Client: Expedia, Inc. Role: Disaster Recovery & Vendor Enablement Lead
Duration: Multi-Year Initiative Location: Hybrid – Springfield, MO
Domains: Business Continuity, Vendor Oversight, Operational Resilience
Project Overview: Developed and deployed SQL-based business continuity dashboards and audit tools to enhance BCDR across global support and vendor networks, improving cross-regional alignment and compliance.
Key Objectives
Execution Approach BCDR Metrics & Dashboards
Vendor & Risk Integration
Global Support Alignment
Technologies & Tools
Results & Impact
Project management
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