Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Overview
3
3
years of professional experience
Work History
Shift Manager
Little Caesars Pizza
12.2021 - Current
Trained and mentored new team members on company policies, procedures, and customer service standards
Managed cash handling procedures, ensuring accuracy and compliance with company policies
Resolved customer complaints or concerns in a timely manner to ensure high levels of customer satisfaction
Assisted the store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service