Jd Ledbetter
Rio Vista,Texas
Summary
Dynamic sales professional with a proven track record at Home Depot, excelling in upselling and customer engagement. Known for maintaining a calm demeanor in high-pressure situations, I leverage excellent communication skills to exceed sales goals and foster lasting client relationships. Committed to driving results through strategic planning and teamwork.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2026
2026
years of professional experience
Work History
Tool Technician
Home Depot
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Created standard operating procedures to guide tool maintenance and repair activities.
- Organized and directed chain saw work, overseeing tool maintenance, and safety measures.
- Reduced expenses and increased productivity across product lines by performing equipment repairs and conducting regular tool maintenance.
- Researched and identified new processes and technologies for improved tool maintenance.
- Took notes and kept records of equipment and tool maintenance and materials needed, delivered and sorted.
Sales Associate
Home Depot
05.2011 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Created standard operating procedures to guide tool maintenance and repair activities.
- Organized and directed chain saw work, overseeing tool maintenance, and safety measures.
- Reduced expenses and increased productivity across product lines by performing equipment repairs and conducting regular tool maintenance.
- Researched and identified new processes and technologies for improved tool maintenance.
- Took notes and kept records of equipment and tool maintenance and materials needed, delivered and sorted.
Wastewater Disposal
Grandview Water Disposal
05.2009 - 02.2010
- Observed destruction and disposal of condemned items to maintain control and prevent contamination of food chain.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Visited diverse locations to collect and refuse for sorting into appropriate re-use, recycling or disposal categories.
- Transferred hazardous or non-hazardous waste materials to collection areas for disposal, recycling or reuse.
- Processed excess equipment for disposal and redistribution.
- Inspected waste pre-treatment, treatment and disposal facilities and systems for compliance issues.
- Developed waste disposal program to dispose of chemicals used in cleaning process.
Water Line Worker
City of Cleburne
08.2006 - 03.2008
- Assisted quality assurance by inspecting items and removing defective parts.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Participated in training sessions to enhance skills and knowledge.
- Used equipment properly to avoid workplace hazards or injuries.
- Performed general equipment maintenance and repair to minimize downtime.
- Met production targets and tight deadlines by collaborating closely with team members.
Oil Field Instruction
J M O Field Services
05.2005 - 06.2006
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked well in a team setting, providing support and guidance.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Self-motivated, with a strong sense of personal responsibility.
Education
Diploma -
Rio Vista High
Rio Vista, TX05.2005
Skills
- Fast in learning new things
- Can read drawings
- Upselling
- Promotional support
- Retail loss prevention
- Sales goals attainment
- Positive and professional
- Complex Problem-solving
- Calm demeanor
- Strategic planning
- Outgoing personality
- Listening skills
- Problem-solving skills
- Teamwork and collaboration
- Exceeds sales goals
- Excellent communication skills
Accomplishments
- Increased productivity 100% by implementing several process improvements.
- Brought in Hundreds new customers.
- Exceeded monthly quota by 50%
- Achieved Result through effectively helping with Task.
Timeline
Sales Associate
Home Depot
05.2011 - Current
Wastewater Disposal
Grandview Water Disposal
05.2009 - 02.2010
Water Line Worker
City of Cleburne
08.2006 - 03.2008
Oil Field Instruction
J M O Field Services
05.2005 - 06.2006
Tool Technician
Home Depot
Diploma -
Rio Vista High
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