JD Sasser
Provo
Summary
Dynamic professional with a strong background in military discipline and technology support. At the Army National Guard Utah, I led training exercises that significantly enhanced team readiness. Proven ability in conflict resolution and customer service, complemented by technical troubleshooting skills, ensuring operational efficiency and user satisfaction across diverse environments.
Overview
9
9
years of professional experience
Work History
Enlisted Soldier
Army National Guard Utah
09.2020 - Current
- Led training exercises to enhance team readiness and operational efficiency.
- Coordinated logistics for equipment and personnel during missions, ensuring timely execution.
- Supervised maintenance of assigned vehicles, improving reliability and mission success rates.
- Developed standard operating procedures for various tasks, enhancing consistency in operations.
Technology Support Specialist
Duchesne County School District
05.2025 - 09.2025
- Resolved technical issues for staff and students, ensuring minimal disruption in learning environments.
- Provided training sessions on software applications, enhancing user competency across departments.
- Assisted in the implementation of new technology systems, streamlining support processes district-wide.
- Developed troubleshooting guides for common technical problems, improving response times and user satisfaction.
Cashier
Roosevelt Theaters
12.2016 - 04.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring a positive theater experience.
- Maintained accurate cash drawer balances through diligent tracking and reporting.
- Trained new staff on operational procedures and customer service standards.
Education
Bachelor of Science - Health Administration
Utah Valley University
Orem, UT12-2028
High School Diploma -
Union High School
Roosevelt, UT05-2021
Skills
- Military discipline
- Physical fitness
- First aid proficiency
- Conflict resolution
- Customer service
- Active listening
Accomplishments
I am DOPL certified and I have received the Army Achievement Medal.
Timeline
Technology Support Specialist
Duchesne County School District
05.2025 - 09.2025
Enlisted Soldier
Army National Guard Utah
09.2020 - Current
Cashier
Roosevelt Theaters
12.2016 - 04.2021
Bachelor of Science - Health Administration
Utah Valley University
High School Diploma -
Union High School