Joshua D. Silvers
Albany,OR
Summary
Experienced strategic sales leader with a proven track record in global business development, strategic planning, and tactical direction. Skilled in managing client relationships and leveraging internal talent to enhance product marketing, service delivery, and profitability. Results-oriented professional who consistently drives revenue growth and exceeds targets through market analysis, innovative strategies, and strong leadership. Committed to delivering exceptional value to clients while fostering a collaborative and high-performing team environment.
Overview
17
17
years of professional experience
Work History
National Distribution Manager, US & Canada
Tri Tool
11.2021 - 11.2024
- As the National Distribution Manager for the USA and Canada, I successfully built and developed strategic partnerships to enhance sales and brand recognition
- My role involved providing mentorship and product demonstrations, supporting distribution partners, and identifying customer-engineered solutions
- I achieved record-setting sales in my region, drove exponential territory growth, and was consistently recognized as a top performer and repeat top salesperson
- Additionally, I identified and developed new product opportunities and was honored to be voted team leader by my peers
- My strengths include leadership, problem-solving, relationship building, and mentoring, all of which contributed to the retention and success of our distribution network
Business Development, Sales & Project Manager
SafeRack, LLC
01.2015 - 01.2020
- Planned and built SafeRack Construction Services (SCS) division from the ground-up; launched operations by establishing a new contractor network, generating all initial sales, developing motivational costing, and more
- Coordinated and optimized sales strategy for 60 sales personnel and $80+ million in products and services per annum
- Employed consultative selling techniques to promote and sell SCS to new and existing customers through Regional Area Managers (RAMs); conducts site visits/presentations as leadership-support to RAMs and Business Unit Leaders (BULs)
- Wrote and reviewed RFPs and quotations, conducted site inspections, and troubleshot field installation issues
- Partnered with internal teams to resolve engineering, design, manufacturing, and installation issues for customers
- Responded to system design and functional capability inquiries from architects, consultants, and clients as a construction services SME; leveraged expertise to coach RAMs and BULs in maximizing profitability while ensuring value-to-customer
- Communicated large project ($500K+) visibility to senior management for all funded and likely-to-close projects
- Overachieved sales targets by 100%+ per annum while maintaining a margin 20%+ higher than industry standard
- Maintained 99% customer retention and satisfaction rates throughout tenure
- Drove qualified partnerships in North America up 200% from 2017-2018 and cross/upsell rates up 65% from 2017-2019
- Achieved and sustained 65%+ client acquisition and closing rates throughout tenure while quadrupling YOY opportunities
- Streamlined quotation process, reducing turnaround time for seven days to a guaranteed 24-hours
General Manager – Houston Branch
MEI Rigging & Crating, LLC
01.2010 - 01.2014
- Established and built Houston Branch from the ground-up following acquisition of Coastal Crating and TCB Industrial; developed initial sales, motivational costing, and more, in addition to building an expansive network of contractors
- Led 100+ machinery movers and export packers to execute onsite and offsite projects of varying sizes while overseeing all aspects of operations, including hiring, training, sales, P&L, quality control, safety, project management, and more
- Negotiated and won contracts in a fiercely competitive market; advised President and CFO based on specifications
- Delivered project milestones on-schedule, on-/under-budget, and within scope while managing quality, safety, service delivery, compliance, customer expectations, and customer relations
- Implemented SOPs and financial controls; identified and capitalized on opportunities to expand operations and profitability
- Prepared and implemented internal training presentations, materials, metrics, and procedures to strengthen relationship building, lead generation, and organization, as well as customer and vendor relations
- Developed and executed sales presentations, as well as internal and external product training workshops
Sales Manager – Oregon Division
MEI Rigging & Crating
01.2008 - 01.2010
- Developed and managed forecasts, market penetration strategy, and key projects, in addition to negotiating contracts and cross/upselling in-house and contractor services; reported directly to President and CEO
- Successfully increased annual sales by 30% YOY and customer base by 50%+ per annum
- Reduced operational costs by 20% throughout tenure while securing new business and expanding the division
- Achieved and maintained 99% customer satisfaction rate and 95%+ customer retention rate
Education
Southern Oregon University
Ashland, ORArizona State University
Tempe, AZSkills
Strategic Planning Business Development Sales Forecasting & Reporting Account Management Project Management
P&L Management Contract & Design Reviews Construction Operations Product Knowledge Presentations Trade Shows
Metrics & KPIs Compliance Problem Solving Team Leadership Training & Mentoring Cross-Functional Collaboration
Timeline
National Distribution Manager, US & Canada
Tri Tool
11.2021 - 11.2024
Business Development, Sales & Project Manager
SafeRack, LLC
01.2015 - 01.2020
General Manager – Houston Branch
MEI Rigging & Crating, LLC
01.2010 - 01.2014
Sales Manager – Oregon Division
MEI Rigging & Crating
01.2008 - 01.2010
Southern Oregon University
Arizona State University