Summary
Overview
Work History
Education
Skills
Timeline
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J. Daniel Barber

Fredericksburg,VA

Summary

Well-qualified and results-oriented Sales and Customer Service Professional with 19+ year successful track record. Nearly a decade of experience with contracts with strong negotiating skills. Track record of meeting and exceeding customer service expectations. Skilled at educating customers on products and recommending best options to meet their needs. Versed in business-to-business relationships, with years of developed inter-business skills, ensuring a constant prospect pipeline. Experienced in door knocking and cold calls with a high success rate. Years of experience in trade shows and presentations. Team player with polished verbal, interpersonal and written communication skills.

Overview

20
20
years of professional experience

Work History

Resort Home Specialist

Legacy Communities
11.2020 - 05.2023
  • For 55+ luxury manufactured home resort, responsible for all aspects of sales process
  • Reviewed and executed confidential documents, listing agreements, sales contracts, lease agreements and prospectus, and disclosures.
  • Established positive flow of communication with agents, clients, attorneys, and personnel involved in closing transactions.
  • Received up to 150 leads daily, entered them into CRM system, then qualified them to convert to potential customers, when appropriate.
  • Maintained busy and complex calendar, to include showing and listing appointments, walk-in traffic, closing appointments, resort and property tours, and conduct open houses
  • Select Accomplishments: Maintained #1 sales position within Legacy Communities for 29 months running.

Restaurant Owner

Sebring Soda & Ice Cream Works
07.2018 - Current
  • Managed day-to-day business operations of two small restaurant locations
  • Increased sales year-over-year by over 60% in first two years of ownership, based on sales from previous ownership
  • Trained and motivated employees to perform daily business functions
  • Evaluated suppliers to maintain cost controls and improve operations
  • Oversaw opening of second location, including design, health department permitting, outfitting location with proper equipment, and staffing & training
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues
  • Oversaw business budget planning and administration, accounting functions, purchasing, and weekly payroll to handle financial needs.
  • Managed payroll, daily deposits, and cost controls.
  • Set employee schedules, delegated work, and monitored food quality and service performance.

Title Processor, Closing Agent

Capstone Title, LLC
09.2019 - 11.2020
  • Under direction of title manager, handle all aspects of closing, from contract, closing, post-closing, and preparation of title policies
  • Organize and create files for incoming new contracts, complete data entry, and create welcome letters for all closing parties
  • Created new paperwork processes to assist fellow closing agents with data entry, speeding closing process.
  • Prepare property tax and homeowner association prorations for closing statement
  • Work directly with lenders to get payoff information and additional closing details to ensure smooth closing process
  • Conduct closings with customers, lenders, and realtors, walking client through each document to ensure their comfort and understanding of closing process
  • Develop client relationships to ensure future real estate closing transactions.
  • Performed data entry and other administrative tasks to keep records and files organized and accurate.

Store Owner, Operator & Gunsmith

The Gun Rack, LLC
01.2014 - 09.2019
  • Determine the customer’s needs and use product knowledge to match them with the best product possible, creating a win-win for the customer & the company
  • Maintain customer relations to ensure continued product and company satisfaction, resulting in lifetime customers
  • Provided customer service for thousands of customers in the first year.
  • Remain up-to-date on current trends through independent research, industry periodicals, and previous sales records to appropriately manage inventory
  • Utilize interpersonal skills to communicate with buyers and sellers, via e-mail, phone & in-person
  • Manage, motivate, train, create sales incentives, and develop sales goals for staff
  • Maintain thousands of records to meet and exceed federal, state and local regulations
  • Perform reconciliations, balances, prepare reports and other necessary audits; either on monthly basis or as needed
  • Worked hundreds of trade shows, with knowledge and satisfaction of customer as primary goal.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.

Senior Sales Associate

Boom Boom’s Guns & Ammo, LLC
01.2012 - 07.2014
  • Determine the customer’s needs and use product knowledge to match them with the best product possible, creating a win-win for the customer & the company
  • Maintain customer relations to ensure continued product and company satisfaction, resulting in lifetime customers
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Utilize interpersonal skills to communicate with buyers and sellers, via e-mail, phone & in-person

Relationship Banker

Highlands Independent Bank
01.2007 - 01.2011
  • Supervised teller line by granting approvals for holds, cash handling and vault entrance
  • Answered inbound calls, emails, and walk-ins to support customer needs
  • Opened, revised, upgraded, and closed accounts to suit customer needs
  • Reviewed and issued audits on account information and processes
  • Performed queries in multiple databases
  • Adhered to most up-to-date government monetary regulations
  • Reviewed additional products and services with customer, and continued to cross-sell these products throughout banking relationship
  • Received promotion within seven months of being hired in field.
  • Continually boosted branch production and revenue by consistently meeting all monthly and quarterly sales goals

Sales Trainer

Exit Realty All Stars
01.2005 - 01.2007
  • Developed and led group training courses to align with corporate sales and service goals.
  • Managed recruitment, training and development for highly effective sales team.
  • Maintained schedule for new and experienced agent training
  • Trained agents in basic and advanced computer skills utilizing real estate software
  • Developed agents marketing skills in order to competitively price properties
  • Helped agents select and draft appropriate real estate contracts
  • Coached agents on suitable responses for sales scripts and client objective handling
  • Guided agents through closing procedures including communication with lenders and closing companies

Real Estate Sales Associate

Exit Realty All Stars
01.2004 - 01.2006
  • Facilitated pre-qualification for walk-ins and floor calls by working with local lenders
  • Matched wants and needs of clients by utilizing computer database
  • Drafted contracts and legal documents to secure purchase or sale of properties
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Liaised between buyers and sellers to provide positive experiences for both parties.

Education

Associate of Science - Business Administration

Hodges University
Naples, Florida
05.2012

Skills

  • Comparative market analysis
  • Works well independently
  • Leasing and sales
  • Strong organizational skills
  • Sales closing
  • Schedule coordination
  • Inventory management
  • Recruitment
  • Relationship building
  • Multi-tasking strength
  • Exceptional customer service

Timeline

Resort Home Specialist

Legacy Communities
11.2020 - 05.2023

Title Processor, Closing Agent

Capstone Title, LLC
09.2019 - 11.2020

Restaurant Owner

Sebring Soda & Ice Cream Works
07.2018 - Current

Store Owner, Operator & Gunsmith

The Gun Rack, LLC
01.2014 - 09.2019

Senior Sales Associate

Boom Boom’s Guns & Ammo, LLC
01.2012 - 07.2014

Relationship Banker

Highlands Independent Bank
01.2007 - 01.2011

Sales Trainer

Exit Realty All Stars
01.2005 - 01.2007

Real Estate Sales Associate

Exit Realty All Stars
01.2004 - 01.2006

Associate of Science - Business Administration

Hodges University

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J. Daniel Barber