Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jackson Dart

Yakima

Summary

Dedicated Recovery and Support Specialist at Triumph Treatment Services, skilled in customer service and problem-solving. Successfully advocated for clients' rights while maintaining meticulous documentation of progress. Leveraged empathy and patience to foster a supportive environment, enhancing client engagement and promoting recovery through tailored support services.

Overview

1
1
year of professional experience

Work History

Recovery and Support Specialist

Triumph Treatment Services
01.2025 - Current

-Provides individualized support and guidance to individuals in recovery from substance use disorders


-Advocates for clients' rights and access to appropriate services within the community


-Maintains accurate and up-to-date documentation of client progress, treatment interventions, and any significant incidents or observations


-Promotes a safe and supportive environment that fostered trust, respect, and confidentiality among clients
Attended trainings and workshops to enhance knowledge of evidence-based practices in addiction recovery support

Nurse Delegated/Staff Member

Kittitas Interactive Management
04.2024 - 12.2024


-Maintained a clean and organized living environment for clients by performing light housekeeping duties


-Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary


-Managed medical appointments and transportation arrangements for clients as needed


-Documented daily observations including changes in behavior or health conditions


-Implemented personalized care plans tailored to each individual's unique needs and abilities


-Administered medications according to prescribed schedules and documented any changes or reactions observed


-Collaborated with healthcare professionals to coordinate medical appointments and ensure proper follow-up care


-Engaged individuals in recreational activities, fostering social interaction and promoting mental stimulation


-Documented daily observations on the progress of each individual's goals and communicated updates to families or guardians


-Monitored behavior patterns of individuals with special needs, identifying any signs of distress or discomfort

-Attended training sessions on specialized techniques for working with different disabilities (e.g., autism spectrum disorders)


-Ensured compliance with all relevant regulations related to health standards, safety procedures, and confidentiality
Served as an advocate for individuals' rights, dignity, and inclusion within the community

Education

High School Diploma -

Yakima Valley Community College
Yakima, WA

High School Diploma -

West Valley High School
Yakima, WA
06-2016

Skills

  • Customer service
  • Remote support
  • Support services
  • Customer relationship management
  • Incident management
  • Empathy and patience
  • Activity planning
  • Service desk operations
  • Security protocols
  • Call management
  • Customer engagement
  • Problem-solving
  • Attention to detail
  • Friendly and patient
  • Highly professional
  • Customer communication and empathy

Languages

English
Full Professional

Timeline

Recovery and Support Specialist

Triumph Treatment Services
01.2025 - Current

Nurse Delegated/Staff Member

Kittitas Interactive Management
04.2024 - 12.2024

High School Diploma -

Yakima Valley Community College

High School Diploma -

West Valley High School