Juan Diego (JD) Cuartas
Georgetown,TX
Summary
Dynamic financial professional with over 10 years of experience in the banking sector, specializing in banking operations, federal compliance, structured audits, and data management. Expertise includes leading sales teams focused on high-net-worth client portfolios, international transactions, treasury products, with a strong emphasis on relationship building in the Central Texas area. An international background enhances the ability to navigate diverse markets, including Hong Kong and latinamerica - fostering adaptability and cultural fluency. Committed to driving operational excellence and nurturing client relationships that contribute to sustained business growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
BRANCH MANAGER - FINANCIAL SALES MANAGER
FIRST CITIZENS BANK
01.2020 - Current
- Directed a team of 6 to 9 bankers and associates on a daily basis in sales growth, AML, financial crime prevention, and treasury development.
- Managed a high-value client portfolio for the North Austin area by creating personal relationships, knowing business customer projections, and understanding their industry.
- Surpassed branch goals by bringing in $1.7 million to the bank in Private Client Services when the goal was $750 million.
- Accomplished banker providing services for business development to companies needing lending of $1MM or more, along with deposit growth since 2023.
- Ensured bank compliance regulations across all branch operations by implementing audit controls and minimizing risk, improving operational efficiency. Turned our branch into an operational reference point for the region. Client due diligence and enhanced due diligence activities are streamlined.
- Recruited and hired talent that would grow in the finance industry.
- Implemented a client portfolio growth strategy for Latino Businesses in the North Austin area, by creating alliances in the chambers of commerce and designing creative plans for them.
Business Service Representative
First Citizens Bank
07.2021 - 07.2023
- Developed Treasury Management services for clients by comprehending their business models, resulting in business enhancement primarily for the medical and technology industries clients.
- Operated a partnership with the commercial lending department and deposit administration of bank client funds.
- Achieved being the top representative in the area by surpassing bank quotas by 200% for two years, providing quality customer service, and contributing to the growth of the bank.
Senior Sales and Service Representative
First Citizens Bank
10.2020 - 07.2021
- Successfully implemented federal regulations by enforcing compliance structures, resulting in protection for the financial institution and clients.
- Developed fast-paced cash management skills, and customer service skills.
- Managed high cash amounts as vault custodian, and administered the cash for the branch.
Associate Banker
J.P. MORGAN CHASE BANK
01.2020 - 12.2020
- Advised clients in banking services by listening to their personal and business necessities.
- Achieved developing client relationships by asking and learning more about their day-to-day financial needs.
- Drove a link between retail banking and private client investment banking by creating a partnership with bankers in both fields, and understanding client needs beforehand.
Senior Branch Associate
BBVA COMPASS BANK
01.2015 - 12.2018
- Handled branch cash operations by implementing a teller-line system that established our location as one of the fastest and most effective branches in the area.
- Administrated the cash for the branch in amounts north of $500k on a weekly basis.
- Successfully established the beginning of my banking career through solid banking foundations.
Education
MBA - INTERNATIONAL BANKING AND FINANCE
Texas A&M International
12-2022
Bachelor of Arts - Internatinoal Relations And Global Studies
University of Texas At Austin
Austin, Texas, TX05-2020
Associate in Arts - General Studies
Austin Community College
Round Rock, TX01.2018
Skills
- Financial operations management
- Project execution management
- AML risk assessment
- Leadership and Coaching
- Strong communication skills
- Analytical reasoning
- Treasury operations
- Cash handling and reconciliation
- Sales strategy development
- Financial analysis
- Sales planning
- Client relationship management
- Regulatory compliance enforcement
Affiliations
- Round Rock Chamber of Commerce
- Texas-European Chamber of Commerce
Certification
Certificate of Global Studies, Hong Kong, 01/01/15, 12/31/15, Obtained a scholarship to study as an exchange student in the Chinese University of Hong Kong.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
Business Service Representative
First Citizens Bank
07.2021 - 07.2023
Senior Sales and Service Representative
First Citizens Bank
10.2020 - 07.2021
BRANCH MANAGER - FINANCIAL SALES MANAGER
FIRST CITIZENS BANK
01.2020 - Current
Associate Banker
J.P. MORGAN CHASE BANK
01.2020 - 12.2020
Senior Branch Associate
BBVA COMPASS BANK
01.2015 - 12.2018
Associate in Arts - General Studies
Austin Community College
MBA - INTERNATIONAL BANKING AND FINANCE
Texas A&M International
Bachelor of Arts - Internatinoal Relations And Global Studies
University of Texas At Austin