Years of Professional Experience
J'DIAN BENNETT
Austin,TX
Overview
4
4
1
1
Certification
Work History
TEXAS WORKS ADVISOR
Texas Health and Human Services
Austin, TX
04.2024 - Current
- Provides outreach and education, connecting clients to community-based organizations, community events and community resource trainings, helping over 150+ Texas families daily.
- Counsel and advise clients seeking financial relief, promoting independence while decreasing their reliance by 3%.
- Communicate directly with applicants to share program requirements, benefits, appeals process and other information, reducing call times by 10%.
- Interviewing clients and verifying information to establish eligibility for financial and medical programs including the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Medicaid for the Elderly and People with Disabilities (MEPD) and Medicaid.
CAREER ADVISOR
Workforce Solutions Capital Area
Austin, TX
07.2023 - 04.2024
- Conducted intake process and completed program eligibility for grant-funded programs, increasing enrollments by 8%.
- Empowered clients in identifying job opportunities that fit their qualifications and experience level, resulting in a 14% increase in job placement.
- Engaged and supported community partners and social service providers and developed relationships to maintain up-to-date resource information and participation in social programs.
- Determined occupational interests and abilities using a wide range of workforce tools, aptitude assessments and career planning services, increasing client retention by 5%.
LEGISLATIVE EXECUTIVE ASSISTANT AND CORRESPONDENT
Senator Kelly Hancock
Austin, TX
08.2021 - 07.2023
- Served as a liaison between the Senator and constituents of the Legislative District, responding to constituent correspondence, virtually and in-person, increasing response times by 11%.
- Conducted policy research, developed legislation, prepared reports and presentations, and ushered bills through the legislative process, resulting in 12+ Legislative Bills being heard on the Senate floor from August to November.
- Developed effective filing systems for easy retrieval of information when needed, increasing output results by 4%.
- Organized the Senators’ calendar, answered calls, coordinated the Senators’ schedule, meetings and press conferences, and coordinated travel arrangements.
- Met with constituents, legislative stakeholders, and other legislative staff members and monitored and reported floor activity and actions taken in assigned committees.
LEGISLATIVE AIDE AND ADMINISTRATIVE ASSISSTANT
Senator Kelly Hancock
Austin, TX
03.2021 - 08.2021
- Generated press releases detailing new initiatives and accomplishments taken by the Senator's office, increasing community feedback by 5% in two months.
- Researched and assessed public opinion towards pending legislation in order to provide up-to-date feedback to the Senator, increasing legislation output by 3%.
- Conducted outreach activities; attending community events and speaking with local media outlets on behalf of the Senator's office, increasing community engagement by 9%.
- Provided administrative support to lawmakers including scheduling appointments, organizing files, and managing office correspondence.
- Coordinated with lobbyists, constituents, government agencies, political organizations, and others on behalf of the Senator.
SENATE MESSENGER AND ASSISTANT
The Texas Senate
Austin, TX
01.2021 - 06.2021
- Attended hearings, meetings, conferences, and other events on behalf of legislators.
- Organized legal documents in legislative filing systems and databases.
- Provided administrative support to lawmakers including scheduling appointments, organizing files, and managing office correspondence.
- Performed clerical tasks that involved operating office machines, resupplying stock, and assisting with purchase orders
- Reviewed and edited legislative documents for accuracy and clarity.
Education
Bachelor of Science - Political Science / Philosophy / Jazz Percussion
College of Charleston
Charleston, SC05-2017
Skills
Technical Skills
- Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint) Salesforce CRM Google Forms Google Analytics Survey Monkey Onboarding Social Media Management Process Creation and Implementation Correspondence Management Marketing Campaigns and Strategies
Soft Skills
- Self-Motivated Detail-Oriented Effective Communication Problem-Solving and Strategic Planning Client Relationship Management Conflict Resolution Emotional Intelligence Community Engagement and Outreach Team Building Presentation Skills Negotiation Escalation Management
Accomplishments
- Assisted in the passage of Legislative Bill, CSHB 1024, creating a permanent mechanism for “Alcohol To-Go”, now benefiting many Texans today.
- Helped create and implement a new Constituent Tracking System and managed all correspondence for Senator Hancock, improving response times by 11% in three months’ time.
- Coordinated with the Lead Supervisor in a marketing campaign strategy that increased enrollment in grant-funded Career Training by 243 clients and students in two months.
Certification
Career Advisor I, Workforce Solutions Capital Area, Austin, Texas, 2024
Timeline
TEXAS WORKS ADVISOR
Texas Health and Human Services
04.2024 - Current
CAREER ADVISOR
Workforce Solutions Capital Area
07.2023 - 04.2024
LEGISLATIVE EXECUTIVE ASSISTANT AND CORRESPONDENT
Senator Kelly Hancock
08.2021 - 07.2023
LEGISLATIVE AIDE AND ADMINISTRATIVE ASSISSTANT
Senator Kelly Hancock
03.2021 - 08.2021
SENATE MESSENGER AND ASSISTANT
The Texas Senate
01.2021 - 06.2021
Bachelor of Science - Political Science / Philosophy / Jazz Percussion
College of Charleston
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