Jessye DuVal

All around dedicated and result driven professional seeking to leverage my skills and expertise from over 5 industries to learn, grow, and help provide exceptional service to exceed business goals.

• Promoted to Legal Assistant after 6 months of administrative assistant work.
• Helped complete over 1,000 successful real estate transactions.
• Maintained more than 7,000 files, while tracking and managing filing service for up to 25 files per day.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved increase in productivity and operations by introducing Microsoft Excel for Document Management.
• Documented and resolved earnest money disputes which led to a decrease in processing time and escrow account mismanagement .
• Scheduling - Communicated with clients through phone, fax, email and in person to schedule appointments and answer inquiries.
• Helped manage inventory and office budgeting for supplies for busy office of 10 employees.
• Developed and implemented new operational business documents, which resulted in increased company efficiency and productivity.
• Held first-point-of-contact for all external communications with head managing partner.
• Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of real estate closings.
• Updated and maintained company database to reflect current and accurate client records for more than 300 accounts.
• Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
• Data Reporting - Compiled statistical data, such as tax information, utility bills, deeds, mortgages and unique land rules and regulations for each property.
• Oversaw implementation of new phone system which resulted in more cost-effective service.
• Responded to over 30 customer inquiries each day.
• Event Planning - Successfully planned and executed business meetings, lunches, and special events for groups of 15+ people.
• Communicated with technical support teams to troubleshoot any technology issues within the office.
• Provided exceptional service to travelers and ensured that issues were resolved quickly, resulting in an above-average performance rating.
• Took on additional crew responsibilities when other flight attendants were overwhelmed, which provided valuable on-the-job training in different roles.
• Assisted customers with storing luggage in overhead compartments, boosting stowing space by 25% efficiency.
• Implemented several strategic process improvements that dramatically increased team efficiency.
• Completed 1,000+ domestic flights each year.
• Completed 100+ international flights each year.
• Achieved FAA certification by completing FAA rules and regulations tests and safely evacuating over 30+ planes with accuracy and efficiency.

• Flight Attendant FAA Certified, Department of Transportation - 2015