J Dwayne Shaw
Memphis,TN
Summary
Achieved significant improvements in operational efficiency through effective management of transportation processes. Drove cost reduction efforts that enhanced overall performance. Cultivated a proactive approach to problem-solving and critical thinking to address operational challenges.
Overview
28
28
years of professional experience
Work History
Regional Transportation Manager (Multi Site)
Batesville Casket
01.2023 - Current
- Supervise department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems
- Coordinated driver dispatch to accomplish daily delivery requirements
- Observed staff to review compliance and safety to minimize losses due to violations or damage
- Communicated with customer service and sales teams to improve productivity and service ratings
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Dispatch Operations Manager
JNJ Express Inc
01.2014 - 01.2023
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages
- Reported to management operational activities and maintained current records
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values, and culture
- Answered phone calls and responded to customer emails
- Scheduled deliveries and pickups according to customer needs.
Transportation Manager
Vickers Distribution
01.2010 - 01.2014
- Forecasted labor requirements based on daily workload and company targets
- Picked up incoming stock and delivered materials to designated locations
- Reported carrier-performance metrics and monthly costs reports to executive team
- Established long-term customer relationships through prompt and courteous service
- Gathered, logged, and monitored all shipping data
- Took corrective action in the case of accidents and delays to minimize extra expenses.
Warehouse Manager
FedEx Smart Post
09.2009 - 12.2009
- Directed over 100 warehouse shipping associates
- Built a motivated warehouse team of more than 100 well-trained staff
- Developed weekly schedules for warehouse employees
- Forecasted workforce requirements based on daily workload and company targets.
- Analyzed data from production reports to identify trends or opportunities for improvement.
Route Supervisor
Allied Waste Services
09.2008 - 07.2009
- Supervised a team of Union drivers to collect residential customers waste and recycle household trash
- Prepared drivers daily for route assignments, inspected trucks, taught safety class, and drove around to monitor and perform observations.
- Recommended and implemented personnel actions, such as employee selection, evaluation, rewards, and disciplinary actions.
- Conducted regular vehicle inspections to ensure compliance with regulations.
Logistics Coordinator
Ryder Logistics
02.2003 - 08.2008
- Determined the most cost-effective procedures and routes for shipments
- Took corrective action in the case of accidents and delays to minimize expenses
- Created an annual budget and developed a comprehensive plan to accomplish company objectives while staying within budget.
- Resolved problems arising from incorrect shipment details or inaccurate paperwork quickly and efficiently.
Dock Operations Manager
Central Transport International
08.1998 - 02.2003
- Tracked time spent on assignments each day for productivity reporting
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
- Management shipments in and outbound
- Achieved a 98% on-time shipment rate.
- Measured staff and process productivity and utilized results to make helpful equipment and staffing adjustments.
Education
High School Diploma - undefined
Canton High School
Canton, MSBachelor of Science - Accounting
Mississippi Valley State University
Itta Bena, MS05.1997
Skills
Supply chain
Timeline
Regional Transportation Manager (Multi Site)
Batesville Casket
01.2023 - Current
Dispatch Operations Manager
JNJ Express Inc
01.2014 - 01.2023
Transportation Manager
Vickers Distribution
01.2010 - 01.2014
Warehouse Manager
FedEx Smart Post
09.2009 - 12.2009
Route Supervisor
Allied Waste Services
09.2008 - 07.2009
Logistics Coordinator
Ryder Logistics
02.2003 - 08.2008
Dock Operations Manager
Central Transport International
08.1998 - 02.2003
High School Diploma - undefined
Canton High School
Bachelor of Science - Accounting
Mississippi Valley State University