Jeff Alipio
Sunnyvale,CA
Summary
Dynamic leader with proven ability to enhance team productivity and customer satisfaction at Lucile Packard Children's Hospital. Skilled in safe food handling and fostering a positive work environment, adept at multitasking and maintaining high sanitation standards. Demonstrated excellence in improving operational efficiency and resolving conflicts, contributing to a significant increase in customer loyalty.
Overview
2025
2025
years of professional experience
Work History
Food Service Worker
Lucile Packard Children's Hospital
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Store Team Member
Lunardi
11.2015 - Current
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
Supervisor
Fresh and Easy
03.2012 - 09.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Store Clerk
CVS Pharmacy
04.2009 - 01.2012
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Performed inventory control, such as counting, and stocking merchandise.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
Education
Bachelor Of Computer Applications - Decoding
Computer Systems Institute
Philippines 03.2004
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Cleaning and sanitation
- Strong Work Ethic
- Attention to Detail
- Positive Attitude and Energy
- Team Oriented
- Fast-Paced Environment
- Flexible Schedule
- Working Quickly
- Productivity and Efficiency
- Safe Food Handling
- Cash Register Operation
Timeline
Store Team Member
Lunardi
11.2015 - Current
Supervisor
Fresh and Easy
03.2012 - 09.2015
Store Clerk
CVS Pharmacy
04.2009 - 01.2012
Food Service Worker
Lucile Packard Children's Hospital
Bachelor Of Computer Applications - Decoding
Computer Systems Institute