Jeff Chen
New York,NY
Summary
Energetic leader, dedicated and hard-worker with 25 years of extensive educational experience with a superior record of accomplishments. Ambitious, highly knowledgeable and extremely motivated Education Director seeking the next challenge to contribute, achieve and exceed set goals for your company.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Consultant, Program Director and Designer
Harmony Montessori School
Education Director
Happy English Center
Taichung, Taiwan
09.1999 - 07.2022
- Initiated and set goals for programs based on the organization's strategic objectives.
- Planned and developed the After School, English, Test Prep, International Reach and Summer and Winter Enrichment Programs from start to finish including identifying processes, deadlines and responsibilities.
- Operated the daily operations of the English Language School including administration, accounting, auditing, P&L, training, hiring and scheduling of staff of 20+.
- Headed and oversaw the year round enrollment marketing campaigns through direct/digital, media, and WOM marketing of all 5 programs.
- Developed and approved operations and budgets.
- Provide individual and group instructions for the ESL program for 23 years to students aged ranging from 6 years old to 21 with different educational needs and backgrounds.
- Designed and managed the in-person, remote and hybrid teaching curriculum during CoVid.
- Constantly assessing students' progress and communicating with families and teachers and their school teachers to ensure every student is succeeding at each level and remedy complaints and problems.
- Prepared and tutored students for rigorous college preparatory English tests and interviews and competitive junior and senior high and university Entrance exams.
- Created and fostered a culture of family and social responsibility through community events for major Chinese Festivals and promoted American-cultured activities i.e. Thanksgiving and Christmas.
Education
Bachelor of Science - Business Management - Finance And Marketing
Binghamton University
New York, NYSkills
- Managerial Communication Analytical
- Interpersonal Leadership People
- Organizational Technical Time Management
- Behavioral Work Ethic Problem-Solving
- Collaboration Attention to Detail
- Digital and Direct Marketing Finance and Accounting
- Project Management Course Design and Development
- Customer Service and Sales Microsoft Office
- G Suite MacOS and Windows
- Google Meet, Class Dojo, Zoom, Google Classroom
Accomplishments
- Supervised, trained and mentored team of 20+ staff members at Happy English.
- Achieved 95% on Test Prep Courses over 20 years with accuracy and efficiency.
- Tailored educational curriculum to students with range of learning styles, disabilities, strengths and weaknesses. Developed innovative semester lesson plans and practical application exercises for in-person, hybrid and remote classroom achieving 90% student retention rate through CoVid.
- Increased placement rates by 20% to colleges in Taiwan, UK, US and abroad by planning protocols for career and education paths through our testing systems.
- Increased GEPT, TOEIC and IELTS testing scores by 5-10% semester by semester.
- Achieved full participation rate in our Winter and Summer Enrichment Program year after year.
- Consulted, designed and implemented Harmony Montessori School, EGM After School Services and Kang Hua Educational Services and trained over 40+ teachers for their English Programs.
- Coordinated with UKEAS (United Kingdom Education Advisory Services) and EF Educational Tours with their Global Outreach Program to send over 100+ Taiwanese students abroad to study in the UK, US and other countries.
- Systemized and streamlined the International Program so now students can study abroad for colleges and for educational tours every winter and summer.
- Established Happy English as a testing center for Cambridge Assessment English, Saxoncourt STYLE and JET, GEPT, TOEIC, TOEFL, IELTS, and SAT. Examinations.
Certification
Test English Foreign Language Teaching Certification
Knowledge Test Certification Teaching Certification
TOEIC Test of English International Communication Test
TOEFL Test of English Foreign Language Test
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Education Director
Happy English Center
09.1999 - 07.2022
Consultant, Program Director and Designer
Harmony Montessori School
Bachelor of Science - Business Management - Finance And Marketing
Binghamton University
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