JEAHN C R E V I S T O N
Quantico,VA
Summary
Program Manager with 15+ years of experience leading large-scale, mission-critical programs across federal, nonprofit, and business sectors. Expert in program execution, personnel oversight, digital modernization, and data-driven decision support. Adept at managing integrated outreach, digital services, and workstreams that strengthen the backbone of organizations. Recognized for building governance frameworks, integrated risk management, cross-functional teams, and enterprise-level reporting systems that improve coordination, accelerate decision-making, and enhance organizational performance. Skilled in Power BI, SharePoint, and Office 365 automation to drive operational efficiency and readiness. Demonstrated excellence in delivering efficient, measurable, and ethical impact.
Overview
17
17
years of professional experience
1
1
MBA in Finance & International Business
6
6
Years operating in an a complex overseas environment
1
1
Secret Clearance
Work History
Program Manager, Unit Personal and Family Readiness Program (UPFRP)
Marine Corps Community Services (MCCS)/ Headquarters Battalion, 3d Marine Division
Okinawa
03.2019 - 10.2024
- Directed a mission-critical readiness and family support program serving 1,400-2,000 Marines and families annually.
- Delivered project and program support across 4 internal military Units; coordinating with Division Headquarters, installation leadership, and multiple military community partners/resources/organizations.
- Developed governance structures and reporting protocols that improved trend identification and increased multi-program coordination speed by 30-40%, reducing meeting burden and improving integration with operations.
- Managed quarterly teams of 10-30 personnel and volunteers supporting program operations, events, and administrative functions; Led bi-weekly governance meetings with 5-10 cross-functional stakeholders, driving alignment, risk management, and operational execution.
- Coordinated a multi-disciplinary team of 5-10 to define requirements, controls, security protocols, conflict points, and deliverables for digital modernization and program support initiatives.
- Designed and deployed a user-centered Power BI, SharePoint, and Office 365 data system enabling real-time trend analysis, rapid communication, mission-critical planning, and enterprise-wide readiness visibility.
- Collaborated with Division and Installation staff and contractors; after internal deployment, the readiness tool was requested by 3d Marine Division leadership, used in General Officer briefs, and evaluated for installation-wide scalability.
- Reduced program administrative burden by 30-50% and increased reporting accuracy by 36% through development of dual user interfaces (front-end for Marines/families and back-end for leadership), improving data entry, reporting, and decision-support workflows.
- Managed full project lifecycle for 2-6 projects quarterly; to include training and morale events, cross-cultural initiatives, community engagement, and crisis readiness awareness support.
- Provided regular briefs to leadership that included updates on project and program deliverables, risk management, key program metrics, and technology integration progress reports; served as military community resource subject matter expert.
Business and Community Consultant
Independent
01.2018 - Current
- Provide strategic consulting to military-affiliated and civilian organizations and small businesses advising and delivering support on governance, service design, and organizational transformation.
- Publish memos, briefs, and reports used by business, installation, community, and government leaders to inform decision-making.
- Serve as a subject matter expert in military-spouse-led organizational governance and board management.
- Manage 2-3 small business projects annually, including military-spouse-owned ventures.
- Advised the Neighborhood Pantry Camp Butler on founding structure, funding, and strategy, enabling launch within 60 days of installation approval; designed the remote pickup program expanding reach to two additional camps and providing food assistance access to thousands of residents.
- Guided integration of the Pantry into installation emergency and crisis response, using emergency food kits, digital resources, and networking to strengthen readiness awareness.
- Advised on foundation and governance of the Installation's Community Alliance for Resource Exchange and Support (CARES), a cross-functional quality-of-life initiative; coordinated two CARES Community Fairs with 30+ stakeholders and a team of 10, managing concept development, promotion, volunteer coordination, funding, and after-action reporting.
President
Marine Thrift Shop Okinawa
Okinawa
07.2021 - 08.2024
- Led strategic transformation, governance, and operations for a nonprofit supporting the military community through employment, volunteer opportunities, and financial support programs.
- Oversaw 20-30 personnel and volunteers, ensuring operational continuity, training, and performance.
- Conducted a governance and information management audit, identifying critical gaps and developing a multi-year transformation strategy; Led transformation through two initiatives per quarter, guiding the Board, staff, and volunteers through structured change management.
- Managed strategic board recruitment and transition planning using a digital information management system, increasing board retention by 25%.
- Oversaw redesign of the organization's digital user-centered experience, coordinating with two vendors, a six-member board, and the Operations Manager.
- Ensured regulatory and fiscal compliance through rigorous financial analysis and policy synthesis.
- Directed a team of six to redesign the annual Scholarship Program, resulting in a 92% increase in applications and 50% increase in monetary awards.
- Supported distribution of $60,000-$100,000 annually in grants, outreach, and scholarships, strengthening quality-of-life services across the military community.
Business Director and Operations Manager
Ocean's Edge Restaurant & Event Center
North Topsail Beach, NC
11.2014 - 01.2018
- Oversaw business operations, staff management, and strategic growth for a high-volume hospitality and events organization generating $750K+ in new business revenue.
- Managed a $100K-$150K multi-vendor renovation and rebranding effort, coordinating 10+ contractors and internal staff.
- Directed creation of a new website, social media strategy, and user-centered client interface, improving customer engagement and streamlining the full client lifecycle and internal management structure.
- Achieved a 15-20% increase in sales in the first year following the digital redesign.
- Oversaw staffing, hiring, transition, and administration for 20-35 employees, ensuring operational continuity and service quality.
- Administer Task Orders for all vendors and clients, including negotiation, compliance, risk management, and execution.
Membership Services Coordinator
Livestock Marketing Association
Kansas City, MO
06.2009 - 10.2013
- Program management and support for national-level operations, digital modernization, and executive coordination for a major agricultural association.
- Supported livestream operations for 200+ auctions annually across 40+ states; Contributed to development, deployment, and UX optimization of LMAAuctions.com, improving reliability and user satisfaction.
Education
Master of Business Administration - International Business/Finance Specialties
12.2023
Advanced coursework in financial management and analysis, data analysis, management and leadership methodologies
Bachelor of Science - Agriculture Business
12.2009
Skills
- Program & Contract Management
- Military Community Support Programs
- User-Centered Digital Service Delivery
- Governance, Risk & Issue Management
- Reporting, Metrics & Performance Tracking
- Transition-In/Transition-Out Planning
- Stakeholder Management & Senior Leader Support
- Cross-Functional Team Leadership
- Policy Analysis
- SharePoint
- PowerPoint
- Excel
- Power BI
- Executive Level Communication and Presentation
Certification
- Project Management Professional (PMP), In progress, 2026-02-01
- Certificate: IBM- Generative AI for Project Managers, 2025-11-01
Personal Information
Title: Program Manager
Timeline
President - Marine Thrift Shop Okinawa
07.2021 - 08.2024
Program Manager, Unit Personal and Family Readiness Program (UPFRP) - Marine Corps Community Services (MCCS)/ Headquarters Battalion, 3d Marine Division
03.2019 - 10.2024
Business and Community Consultant - Independent
01.2018 - Current
Business Director and Operations Manager - Ocean's Edge Restaurant & Event Center
11.2014 - 01.2018
Membership Services Coordinator - Livestock Marketing Association
06.2009 - 10.2013
Villanova University - Master of Business Administration, International Business/Finance Specialties
Kansas State University - Bachelor of Science, Agriculture Business