Jean Albert
Temple,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Searching for entry-level role.
Overview
8
8
years of professional experience
Work History
Director of Operations
Xpress Wellness Urgent Care
04.2024 - 08.2025
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Monitored budget and utilized operational resources.
Corporate Manager
Metro Healthcare Management
05.2023 - 03.2024
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
Senior Facilities Director
Aramark
01.2023 - 05.2023
- Collaborated with cross-functional teams for smooth running of hospital operations.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Reduced operational risks while organizing data to forecast performance trends.
Regional Director of Operations
Angels of Care Pediatrics
08.2021 - 01.2023
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality for PDN cases.
- Set team and individual KPIs and provided regular, actionable feedback.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Improved marketing to attract new customers and promote business.
Facilities Director
Aramark
07.2017 - 08.2021
- Collaborated with nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Developed policies and procedures for effective patient transport workflow.
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Education
High School Diploma -
Fajardo Community Private School
Fajardo, PR05.2009
Skills
- Strategic planning and execution
- Leadership training
- Quality assurance
- Business management
- Cost control
- Process improvements
- Operational efficiency
- Process improvement
- Operations oversight
- Performance analysis
Languages
Spanish
Native or Bilingual
Timeline
Director of Operations
Xpress Wellness Urgent Care
04.2024 - 08.2025
Corporate Manager
Metro Healthcare Management
05.2023 - 03.2024
Senior Facilities Director
Aramark
01.2023 - 05.2023
Regional Director of Operations
Angels of Care Pediatrics
08.2021 - 01.2023
Facilities Director
Aramark
07.2017 - 08.2021
High School Diploma -
Fajardo Community Private School
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