Jean Alexis

Strategic planning, financial analysis, and team leadership. Skilled in solving business challenges, improving operations, and driving growth through data-driven decisions. Proficient in Microsoft Office, fluent in multiple languages, and committed to innovation and continuous learning.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approac.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Problem-Solving: Ability to address complex business challenges with creative and effective solutions., Data-Driven Decision-Making: Proficiency in analyzing financial statements, market data, and operational metrics to guide decisions., Strategic Planning: Expertise in developing and executing long-term strategies aligned with organizational goals., Team Leadership: Demonstrated ability to lead, inspire, and manage teams to achieve results., Cross-Functional Collaboration: Experience working across departments to drive company-wide initiatives., Change Management: Ability to guide organizations through periods of transition effectively., Financial Acumen: Strong understanding of financial principles, budgeting, and forecasting., Technology Integration: Familiarity with business software, enterprise systems, and emerging technologies., Project Management: Expertise in planning, executing, and monitoring projects to meet deadlines and budgets., Effective Communication: Strong written and verbal communication skills for stakeholder presentations and reporting., Negotiation: Proven ability to negotiate deals, contracts, and partnerships effectively., Networking: Building and maintaining relationships that benefit the organization., Global Perspective: Understanding international markets and cultural dynamics., Innovation: Ability to foster innovation and adapt to changing business landscapes., Lifelong Learning: Commitment to staying updated on trends, tools, and techniques in business management.

• Volunteer, Gospel Community Church, Lynchburg, VA, Coordinated event logistics, including setup and technical support for sound systems.
• Camp Counselor, Thompson Station Church, 06/22, 08/22, Supervised and mentored students, facilitating athletic and recreational activities.