JEAN BAPTISTE
Queens,NY
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and driving revenue growth across diverse industries. Skilled in prospecting for new clients, building customer trust and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Inside Sales Executive
Superprof
10.2023 - Current
- As the exclusive Sales Executive for the US market, I hold the pivotal responsibility of overseeing the entire US customer portfolio
- Increased sales volume through proactive outreach initiatives, demonstrating a proactive approach to identifying and engaging with potential customers, resulting in substantial growth and enhanced market presence
- Consistently upheld an exceptional average close rate of 35%, showcasing a mastery in converting opportunities into successful sales while ensuring sustained profitability and client satisfaction
- Communicated with clients to understand their needs, challenges, and goals, and provide customized solutions and recommendations based on their unique requirements and objectives
- Increased Superprof's company revenue by an impressive 25% through innovative problem-solving, leveraging extensive product expertise, and employing consultative selling techniques to address customer needs.
- Maintained extensive knowledge of industry trends and competitors'' offerings to effectively position products as superior alternatives.
Territory Account Executive
WizeHire
02.2022 - 07.2023
- Spearheaded the complete sales cycle, driving a consistent surge in customer acquisitions through meticulous data-driven strategies and optimization of key performance indicators
- Employed a multifaceted approach to prospecting, resulting in a 20% expansion of the customer base achieved through adept networking, targeted cold calling, strategic canvassing, and leveraging referrals
- Fostered meaningful relationships by actively listening to clients' needs and challenges, thereby delivering customized solutions and insightful recommendations tailored to their requirements
- Maintained meticulous CRM records leveraging platforms like Salesforce & Outreach, ensuring precise data management to drive strategic selling behavior and enhance sales funnel efficiency
- Formulated and executed robust sales strategies, resulting in an 25% expansion of business with both new and existing clients
- Demonstrated proactive engagement by actively participating in industry trade shows and events, consequently amplifying pipeline activity and fostering valuable connections
- Collaborated seamlessly with the sales team to implement effective upselling and cross-selling initiatives, leading to increased revenue streams and heightened customer satisfaction levels
- Delivered captivating web-based video presentations, spanning 30-40 minutes, to impart invaluable knowledge to clients, significantly enhancing their understanding of the SaaS platform and bolstering client confidence, thereby contributing to overall client growth
- Consistently exceeded performance goals, maintaining a level exceeding 130% of the assigned quota.
Senior Sales Influencer Marketing Consultant
Lolly
07.2022 - 12.2022
- Engineered a robust sales process and curated compelling materials for Lolly's two services tailored to Brands and Agencies, resulting in elevated client engagement and satisfaction
- Fostered seamless collaboration across sales, marketing, and management teams to devise innovative solutions and achieve collective objectives efficiently
- Amplified team performance through diligent monitoring of daily activities and providing impactful mentorship and guidance
- Introduced strategic initiatives leading to a 30% surge in user acquisition and substantial revenue growth
- Leveraged 6 years of profound expertise in influencer marketing to enrich the self-service platform, empowering clients with enhanced control and autonomy
- Utilized advanced data analysis techniques to glean actionable insights, identify emerging trends, and unlock opportunities for optimization
- Collaborated closely with cross-functional teams to develop comprehensive action plans, ensuring seamless implementation of new processes and systems to drive organizational excellence.
- Organized and analyzed primary and secondary research to understand industry, market and company trends.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Onboarded and managed new client accounts to boost retention rates.
Territory Account Executive
GrubHub
03.2021 - 02.2022
- Consistently exceeded performance goals, maintaining a level exceeding 100% of the assigned quota
- Advised restaurant owners on the financial advantages of partnering with Grubhub, resulting in a 25% increase in monthly revenue
- Prospected and secured new business by consistently placing over 70 outbound calls daily and meeting with restaurant owners to build relationships, resulting in an increase in partnerships
- Conducted market research, identifying potential restaurant partners and staying updated on industry trends.
- Utilized CRM tools to efficiently manage leads, track progress against goals, and maintain accurate records of all client interactions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Account Executive
Upfluence
06.2018 - 02.2020
- Orchestrated a comprehensive lead generation initiative by implementing a blend of prospecting techniques and targeted email marketing campaigns
- Successfully generating an extra 30+ opportunities for product demonstrations, that lead to a significant increase in sales
- Identified and built relationships with key decision-makers, which increased of sales opportunities
- Stayed informed about industry trends and conducted competitive analysis on the top 5 Influencer Marketing SaaS platforms, in order to employ effective sales strategies which, lead to an overall increase in revenue
- Maintained CRM records (Salesforce.com and Zendesk), ensuring alignment with selling behaviors and strategic business goals
- Consistently surpassed quotas by over 30%, demonstrating exceptional sales leadership and relentless commitment to surpassing targets
- Delivered profound product knowledge and expertise through 30-40 minute web-based video presentations, increasing client understanding of Upfluence's SaaS platform solidifying their confidence in its capabilities.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Maintained current knowledge of evolving changes in marketplace.
- Contributed to event marketing, sales and brand promotion.
Education
Bachelor of Arts in Psychology -
Texas A&M University San Antonio
San Antonio, TX12.2012
Skills
- Prospecting
- CRM
- Consultative Selling Techniques
- Product Knowledge
- Pipeline Management
- Negotiation
- Proven track record of achieving and surpassing performance goals consistently
- Adept at understanding and meeting client needs to ensure high satisfaction levels
- Able to identify and seize opportunities for development
- Demonstrated leadership skills in driving company success and team performance
Certification
Bronze Level Certification of Sales Professional
Timeline
Inside Sales Executive
Superprof
10.2023 - Current
Senior Sales Influencer Marketing Consultant
Lolly
07.2022 - 12.2022
Territory Account Executive
WizeHire
02.2022 - 07.2023
Territory Account Executive
GrubHub
03.2021 - 02.2022
Account Executive
Upfluence
06.2018 - 02.2020
Bachelor of Arts in Psychology -
Texas A&M University San Antonio