Jean Barnard
Millerstown,PA
Summary
Detail-oriented and methodical offering 30 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.
Overview
32
32
years of professional experience
Work History
Billing Specialist
Ophthalmology Surgery Center (Premier Eye Care
06.2012 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
Medical Secretary
Premier Eye Care
10.1994 - 06.2014
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
- Maintained current and accurate medical records for patients.
- Streamlined office communications by promptly answering phone calls, routing messages, and providing accurate information to patients.
- Improved billing processes by diligently verifying insurance coverage, submitting claims, and following up on unpaid balances.
- Answered phone calls and messages for 4-6-physician Ophthalmology and Optometry medical facility, scheduling appointments, and handling patient inquiries.
- Enhanced office productivity by handling high volume of callers per day.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
Bookkeeper/Claims Processor
Morrison Associates Optometry
09.1992 - 10.1994
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Answered phone calls and messages for 4-physician Optometry medical facility, scheduling appointments, and handling patient inquiries.
- Enhanced office productivity by handling high volume of callers per day.
- Improved billing processes by diligently verifying insurance coverage, submitting claims, and following up on unpaid balances.
Education
Bachelor of Science - Music Education
Clarion University
Clarion, PA05-1987
High School Diploma -
East Juniata High School
Cocolamus, PA06-1983
Skills
- Billing systems and software
- Insurance verification
- Invoice processing
- Customer service
Timeline
Billing Specialist
Ophthalmology Surgery Center (Premier Eye Care
06.2012 - Current
Medical Secretary
Premier Eye Care
10.1994 - 06.2014
Bookkeeper/Claims Processor
Morrison Associates Optometry
09.1992 - 10.1994
Bachelor of Science - Music Education
Clarion University
High School Diploma -
East Juniata High School
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