Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jean Battista

QC Inspector With Procore Expertise | IT & Software Support Background
Henrico

Summary

Quality Control Specialist and Field Technician with proven experience in commercial construction and IT support. Skilled in conducting detailed inspections, coordinating subcontractors, and managing construction documentation using Procore and OpenSpace. Strong technical aptitude for troubleshooting software and hardware issues onsite. Adept at balancing field operations with technology integration to ensure high-quality project delivery and safety compliance. Committed to continuous learning and improvement, with excellent communication skills in English and Spanish.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Mechanical / Plumbing Technician

BELL
05.2025 - Current

Assistant Superintendent / Quality Control Inspect

Precision Walls Inc.
08.2024 - 05.2025
  • Conducted QC inspections on drywall, framing, and finishing in commercial projects.
  • Managed RFIs, submittals, and site documentation using Procore and OpenSpace.
  • Assisted superintendent with subcontractor scheduling and problem-solving.
  • Provided onsite tech support and system troubleshooting.
  • Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
  • Maintained safety onsite and upheld all OSHA regulations by [Action].
  • Coached junior staff, enhancing their skills and knowledge in construction management practices.
  • Assisted in scheduling inspections for job sites and projects.

General Manager – IT Technician & Field Support

Computech
11.2023 - 08.2024
  • Provided onsite and remote IT support for clients across multiple states.
  • Oversaw computer diagnostics, customer service, and repairs.
  • Supervised small team and managed tech operations across locations.
  • Developed and implemented strategies to increase sales and profitability.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.

GENERAL LOTTERY SYSTEMS TECHNICIAN

MATICA
11.2022 - 09.2023
  • Network installation and maintenance

GENERAL SOFTWARE AND INVENTORY CONTROL TECHNICIAN

SULTÁN
05.2019 - 10.2021
  • Computer installer
  • Computer network administrator
  • ICT support technician

COMPUTER REPAIR TECHNICIAN

S&S (Software & Solutions)
07.2017 - 02.2018
  • Systems analyst
  • Software technician
  • Network planner

Education

Software Engineer - Software Engineer

Universidad De Los Andes ULA
Merida
05.2001 -

Bachelor of Science -

UEP Alejandro Próspero Reverand
10.2012 - 07.2020

Skills

  • Procore (Drawings, RFIs, Submittals, Daily Logs)
  • OpenSpace (360° Site Documentation, Progress Tracking)
  • Quality Control Inspections
  • User support through chats, remotely
  • Analysis capacity
  • Excel, word, power point, emails
  • Linux, Ubuntu, Windows
  • Customer support
  • Software tester
  • Computer systems analyst
  • Inventory control

Accomplishments

  • Implemented a streamlined QC inspection checklist that reduced rework by 15% on commercial drywall projects at Precision Walls Inc.
  • Successfully managed coordination of subcontractors, improving project completion times by 10% while maintaining safety and quality standards.
  • Led daily site inspections and ensured 100% compliance with OSHA safety regulations, contributing to zero reportable accidents during tenure.
  • Provided remote and onsite IT support for over 50 clients across multiple states, achieving a 95% customer satisfaction rate.
  • Trained and supervised a team of 5 junior technicians, improving overall efficiency and reducing error rates by 20%.
  • Assisted in the integration of Procore and OpenSpace software, improving project documentation accuracy and communication between teams.
  • Consistently recognized by supervisors for attention to detail and problem-solving skills in fast-paced construction environments.

Timeline

Mechanical / Plumbing Technician

BELL
05.2025 - Current

Assistant Superintendent / Quality Control Inspect

Precision Walls Inc.
08.2024 - 05.2025

General Manager – IT Technician & Field Support

Computech
11.2023 - 08.2024

GENERAL LOTTERY SYSTEMS TECHNICIAN

MATICA
11.2022 - 09.2023

GENERAL SOFTWARE AND INVENTORY CONTROL TECHNICIAN

SULTÁN
05.2019 - 10.2021

COMPUTER REPAIR TECHNICIAN

S&S (Software & Solutions)
07.2017 - 02.2018

Bachelor of Science -

UEP Alejandro Próspero Reverand
10.2012 - 07.2020

Software Engineer - Software Engineer

Universidad De Los Andes ULA
05.2001 -
Jean BattistaQC Inspector With Procore Expertise | IT & Software Support Background