James Bishop
17255 Kingfisher Dr Bend,OR
Summary
Knowledgeable merchandise auditor with solid background in supporting retail operations and enhancing customer satisfaction. Demonstrated problem-solving abilities and strong communication skills in daily interactions with customers and team members. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
34
34
years of professional experience
Work History
Floor Associate
Ace Hardware La Pine
03.2018 - 07.2018
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Demonstrated product knowledge to provide recommendations and support customer decision-making processes.
- Executed proper safety protocols while handling tools and equipment in store operations
- Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
Owner/Operator Garage Door Company
Self Employed Contractor,Garage Door Doctor LLC
06.1984 - 07.2017
- Managed daily operations of garage door installation and repair services
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and mentored staff on technical skills and customer interaction best practices.
- Interacted well with customers to build connections and nurture relationship
- Established supplier relationships to ensure quality materials for projects at competitive prices.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed inventory of parts and tools, ensuring availability for timely completion of projects.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Worked outside in all weather conditions.
- Maintained organized work area by cleaning and removing hazards.
Education
Bachelor of Science - Health Sciences
California State University,Northridge
Northridge, CA07.1993
Skills
- Customer engagement
- Excellent work ethic
- Inventory audits
- Stock replenishment
- Product knowledge expertise
- Pricing accuracy
Timeline
Floor Associate
Ace Hardware La Pine
03.2018 - 07.2018
Owner/Operator Garage Door Company
Self Employed Contractor,Garage Door Doctor LLC
06.1984 - 07.2017
Bachelor of Science - Health Sciences
California State University,Northridge
Volunteer Oregon Addaptive Sports
Assist with sit down disabled and blind skiers at Mt Bachelor
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