JEAN BISSAINTHE
West Palm Beach,FL
Summary
Dedicated professional with over 6 years of experience in customer service and communication, committed to delivering exceptional guest experiences in fast-paced environments. Skilled in conflict resolution, safety awareness and building rapport with diverse individuals. Proven ability to remain calm under pressure and handle challenging situations with professionalism. Currently serving in the U.S Army Reserve, bringing discipline, adaptability and strong teamwork skills. Eager to bring a big level of service, care and enthusiasm to a dynamic team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Automated Logistical Specialist (92A)
US Army
West Palm Beach, FL
12.2024 - Current
- Responsible for maintaining military supplies and equipment
- Trained in logistics and inventory control procedures
- Completed Army Basic Training and Military readiness protocols
- Maintained and updated automated supply systems, including Standard Army Retail Supply System and Global Combat Support System-Army.
- Analyzed inventory trends and forecast future needs based on historical usage patterns.
- Utilized various software programs to monitor material status information, develop projections, and generate reports regarding supply activity.
Customer Service Representative
MyBambu
West Palm Beach, FL
04.2024 - 12.2024
- Answered customer inquiries via phone, email, and chat.
- Conducted regular follow-up calls with customers after resolving their issues.
- Provided exceptional customer service to ensure customer satisfaction.
Security Officer- Night Auditor
Hilton Garden Inn Hotel
West Palm Beach, FL
12.2023 - 09.2024
- Assisted with crowd control during large events held at the facility.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Confirmed visitor identification prior to granting entry into the building.
- Exceptional guest service with basic accounting responsibilities to ensure the daily financial and operational reports are accurately completed.
- Served as the main point of contact for guests during the night and provide support in resolving any issues or requests with professionalism and courtesy.
Customer Service Clerk
Embassy of Haiti in Dominican Republic
Santo Domingo, Dominican Republic
01.2020 - 03.2023
- Developed promotional materials such as flyers, brochures, coupons to increase customer awareness of products or services offered.
- Greeted customers and provided assistance with inquiries.
- Maintained a clean work environment by adhering to company safety procedures.
Corporate Lawyer
La cour supérieure des Comptes
Port-au-Prince
05.2016 - 11.2019
- Drafted contracts, agreements, leases and other documents related to corporate transactions.
- Represented clients at hearings before administrative agencies such as the Federal Trade Commission or Department of Justice.
- Prepared disclosure statements for SEC filings relating to initial public offerings or private placements.
Education
Bachelor of Science - Law
École De Droit Et Des Sciences Économiques Des G.
Gonaïves08.2016
Skills
- Inventory management
- Logistics support
- Supply chain analysis
- Automated systems management
- Customer service
- Communication
Certification
- CPR
- First AID/ AED
- U.S Army Basic Combat Training
LANGUAGES
English: Professional
Spanish: Professional
French: Professional
Creole: Native/ Bilingual
Timeline
Automated Logistical Specialist (92A)
US Army
12.2024 - Current
Customer Service Representative
MyBambu
04.2024 - 12.2024
Security Officer- Night Auditor
Hilton Garden Inn Hotel
12.2023 - 09.2024
Customer Service Clerk
Embassy of Haiti in Dominican Republic
01.2020 - 03.2023
Corporate Lawyer
La cour supérieure des Comptes
05.2016 - 11.2019
Bachelor of Science - Law
École De Droit Et Des Sciences Économiques Des G.