Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hi-Po Graduate
Timeline
OfficeManager

Jean Borden

Fernley,NV

Summary

Dynamic Area Manager with a proven track record at Chartwells K-12, adept at transforming underperforming teams into high-performing units. Skilled in conflict resolution and performance evaluation, I foster a positive workplace culture while ensuring compliance and optimizing operations. Committed to enhancing customer satisfaction through effective leadership and strategic planning.

Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over [Number] years of management performance.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Area Manager

Chartwells K-12
01.2022 - Current
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Transformed underperforming teams into productive, profitable teams.
  • Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
  • Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.

Office Manager

Liberty Fitness, Inc.
05.2015 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.

Education

Associate of Science - Business And Management

DeVry University
07-2025

Skills

  • Customer relationship management
  • Performance evaluation
  • Conflict resolution
  • Time management
  • Staff management
  • Goals and performance
  • Performance management
  • Brainstorming ideas
  • Order management
  • Customer service
  • Attention to detail
  • Leadership skills

Accomplishments

  • Supervised team of [Number] staff members.
  • Resolved product issue through consumer testing.

Certification

  • ServSafe Food Handler's Certification

Hi-Po Graduate

Chartwells K-12 chooses 2 outstanding employees from each region in the United State.  I participated in a 6 week course to learn from leaders within the Compass company.  I learned about Marketing, Human Resource, Waste Management, Safety and Menu Planning.  At the end of the course, I was tasked to give a presentation on one of the topics.  I choose marking and did my presentation on the focus groups and taste testing experiences that I do at one of my schools. 

Timeline

Area Manager

Chartwells K-12
01.2022 - Current

Office Manager

Liberty Fitness, Inc.
05.2015 - Current

Associate of Science - Business And Management

DeVry University
Jean Borden