Jean Carbuccia
Lawrenceville,GA
Summary
Been an operations supervisor familiar with marketing operations and best practices. Able to lead and motivate co-workers to meet challenging targets while maintaining strict quality standards. Knowledgeable about preventing waste, maximizing safety and keeping customer satisfaction at the highest standards.
Energetic Assembly Technician committed to accurately assembling different components and parts of goods to deliver a quality product which is ready to be sold. Safety-conscious and physically agile with excellent time management skills.
Reliable manufacturing professional proficient at interpreting blueprints, assembling products and completing quality assurance checks. Safety-driven and hardworking with good communication and time management skills.
Overview
10
10
years of professional experience
Work History
Assembly Technician - Test Cell Operations
Bitzer US
01.2023 - Current
- Enhanced assembly efficiency by streamlining workstations and optimizing workflows.
- Reduced production downtime by performing regular maintenance checks on tools and equipment.
- Improved product quality with meticulous attention to detail during assembly processes.
- Increased team productivity, training new hires on assembly procedures and techniques.
- Ensured workplace safety, adhering to company guidelines and OSHA standards at all times.
- Assisted in troubleshooting and resolving issues during the assembly process, minimizing delays in production schedules.
- Improved product quality by conducting thorough tests and identifying areas for improvement.
- Conducted comprehensive tests on various systems, ensuring optimal performance and identifying potential issues.
- Maintained up-to-date knowledge of industry standards, keeping testing practices relevant and effective.
- Improved safety standards by doing pressure test in all our Manifolds in our production floor thorough risk assessments and with necessary precautions.
Truck Driver and Installer
Majestic Delivery And Installation Services, LLC
07.2022 - 12.2022
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Checked in with dispatch service and updated with current location.
- Obtained customer signatures to complete and process paperwork.
- Verified daily deliveries against shipping instructions before delivering to customers.
Appliances Installer
Chalas Transport, LLC
06.2021 - 07.2022
- Operated tools, equipment and machinery according to safety standards.
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Calculated materials and time needed for each job.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Maintained relationships with customers to better understand needs and uphold standards of service.
Packer Operator
Shake And Go
11.2020 - 06.2021
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Completed daily orders with expert picking and packing of shipments.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Supervisor
Valero Gas Station North Bergen
11.2019 - 04.2020
- Established and enforced clear goals to keep all employees on same level and working collaboratively.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Sales Representative
Call Center Pros
08.2018 - 10.2019
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Offered product and service consultations and employed upselling techniques.
Reservation Sales Agent
IHG Hotels & Resorts
05.2018 - 07.2018
- Entered and processed as many as 50 new reservations per day for properties across the whole country.
- Answered questions about resort facilities and local attractions to help customers make favorable choices.
- Converted calls to reservations by leveraging knowledge of amenities and services to help customers select optimum rooms.
Account Manager
Global Industrial Solutions
11.2016 - 03.2018
- Developed relationships with our clients and provided individualized customer service to maintain longevity of accounts.
- Generated new accounts by implementing effective networking and content marketing strategies.
- Identified business prospects through cold calling, networking, marketing and database leads.
- Supported sales management initiatives to optimize business development.
Retention Specialist
SiriusXM Satellite Radio
10.2013 - 03.2016
- Responded to hundreds customer queries daily.
- Explained new products and services to customers.
- Applied advanced strategies and marketing abilities to devise innovative solutions to quickly change minds and achieve retention objectives.
- Analyzed customer feedback and developed new techniques to ensure customer retention.
- Performed customer negotiations to reach fair conclusion for both business and customer.
Education
Marketing
Universidad Del Caribe
Santo Domingo, Dominican RepublicSkills
- Goal-oriented
- Processes and procedures
- Leadership
- Process improvement
- Schematic reading
- Machining operations
- Assembly Processes
- Quality assurance checks
- Safety awareness
- Mechanical Assembly
- Electrical Wiring
- OSHA Guidelines
- Testing Procedures
- Quality Inspections
- Order shipping
- Troubleshooting skills
- Pneumatic tools use
- Manufacturing
- Effective Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assembly Technician - Test Cell Operations
Bitzer US
01.2023 - Current
Truck Driver and Installer
Majestic Delivery And Installation Services, LLC
07.2022 - 12.2022
Appliances Installer
Chalas Transport, LLC
06.2021 - 07.2022
Packer Operator
Shake And Go
11.2020 - 06.2021
Supervisor
Valero Gas Station North Bergen
11.2019 - 04.2020
Sales Representative
Call Center Pros
08.2018 - 10.2019
Reservation Sales Agent
IHG Hotels & Resorts
05.2018 - 07.2018
Account Manager
Global Industrial Solutions
11.2016 - 03.2018
Retention Specialist
SiriusXM Satellite Radio
10.2013 - 03.2016
Marketing
Universidad Del Caribe