Jean Charles
Malden,MA
Summary
Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated.
Overview
6
6
years of professional experience
Work History
Correctional Officer
Essex County Sheriff's Department
Middleton, MA
09.2021 - Current
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Conducted routine and emergency head counts.
- Identified facility openings and designated inmates to housing units.
- Observed behavior of residents individually and in groups.
91D Tactical Generator Specialist
US Army Reserve
College Station, TX
09.2017 - Current
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Inspected and tested equipment to locate worn and damaged parts.
- Handled administrative requirements smoothly and efficiently, including maintaining records and submitting reports.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
- Maintained excellent attendance record, consistently arriving to work on time.
Correctional Officer
Texas Department Of Criminal Justice
Navasota, TX
10.2020 - 09.2021
- Built solid relationships with staff and residents to keep institution safe and secure.
- Searched building and grounds, living quarters and work areas for contraband.
- Tracked inmates through headcounts, visitor logs, and scheduled activities.
- Observed and supervised inmates throughout visits, mealtime, recreation, phone calls and showers.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Completed dorm sanitation and maintenance checks and reported results to management.
Table Games Dealer
Mohegan Tribal Gaming Authority
Uncasville, CT
05.2015 - 09.2020
- Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Participated in short-handed games to meet required minimum number of players and keep gameplay moving.
Education
Bachelor of Science - Criminal Justice
Excelsior College
Albany, NY07.2023
Associate of Science - Criminal Justice
Excelsior College
Albany, NY07.2021
Associate of Science - Electrical, Electronics Engineering Technologies
Three Rivers Community College
Norwich, CT07.2020
Skills
- Haitian Creole
- French
- Criminal laws
- Inmate behavior modification tactics
- Conflict resolution skills
- Visitation Guidelines Understanding
- MS Office
- Teamwork
- Correctional Facility Procedures
- Safety And Security
- Suicide Prevention Training
- Crisis Intervention Training
- Search And Seizure Procedures
- Safety And Security Enforcement
- Restraint Techniques
Timeline
Correctional Officer
Essex County Sheriff's Department
09.2021 - Current
Correctional Officer
Texas Department Of Criminal Justice
10.2020 - 09.2021
91D Tactical Generator Specialist
US Army Reserve
09.2017 - Current
Table Games Dealer
Mohegan Tribal Gaming Authority
05.2015 - 09.2020
Bachelor of Science - Criminal Justice
Excelsior College
Associate of Science - Criminal Justice
Excelsior College
Associate of Science - Electrical, Electronics Engineering Technologies
Three Rivers Community College