Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Staff Security, Ops
First Services Residential
04.2017 - 11.2023
Boosted operational efficiency by implementing cost-effective strategies and streamlining processes.
Developed and executed strategic plans for achieving targeted business growth and profitability.
Led cross-functional teams to successfully complete projects on time and within budget constraints.
Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
Ensured crowd safety by effectively implementing and monitoring entry procedures and access control points.
Assisted in the successful execution of numerous events, providing exceptional customer service to attendees.
Collaborated with event organizers and security team members, ensuring a safe environment for all guests.
Pool Attendant
Miami Management
01.2014 - 08.2017
Enhanced pool safety by enforcing pool rules and regulations diligently.
Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
Organized pool-related events and activities, promoting engagement among patrons.
Implemented effective crowd control measures during peak hours, maintaining order within the facility.
Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.