Jean Dejean

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

• Guided aircraft into and out of parking positions using hand signals.
• Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
• Tracked flight schedules to promote on-time landings and avoid loading delays.
• Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.

• Arranged and stocked new merchandise following placement directions.
  
• Trained new team members in cash register operation, stock procedures and customer services.
  
• Built and maintained relationships with peers and upper management to drive team success.