Jean De Sousa

• Perform maintenance and repairs across all guest rooms in a high-volume hotel environment, ensuring a comfortable and functional experience for guests.

• Address guest requests promptly, troubleshooting and resolving issues related to room fixtures, appliances, and other in-room needs.

• Collaborate effectively with team members to maintain high standards of service and operational efficiency.

• Demonstrate a strong work ethic, curiosity, and a friendly demeanor, consistently completing tasks to guest satisfaction.

• Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
• Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
• Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
• Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
• Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.