Summary
Overview
Work History
Education
Skills
Timeline
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Jean DiFrancesco

Kings Park,NY

Summary

Dynamic and adaptable professional with a solid background in customer service. Known for engaging with patrons and enhancing their experiences, ready to leverage expertise to drive customer satisfaction and operational efficiency.

Overview

8
8
years of professional experience

Work History

Bartender/Head Barback

Windamere Restaurant
Mattituck, New York
06.2025 - Current
  • Mixed and served cocktails based on customer preferences at a busy restaurant.
  • Maintained cleanliness of the bar area, ensuring a welcoming environment for guests.
  • Provided excellent customer service, engaging with patrons to enhance their dining experience.
  • Performed opening and closing duties including restocking supplies.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Busser/Hostess

The Northport Hotel Restaurant
Northport, New York
08.2024 - 06.2025
  • Cleared tables promptly after diners finished meals.
  • Organized table settings and ensured proper placement of utensils.
  • Communicated with kitchen staff to coordinate timely food delivery.
  • Bussed and reset tables in an orderly fashion.
  • Maintained a friendly attitude towards customers at all times.
  • Greeted customers and answered questions about menu items.
  • Greeted customers to seat patrons at tables according to availability and customer preferences.

Assistant Store Manager

Groupe Dynamite Inc
Lake Grove, New York
06.2023 - 08.2024
  • Supported inventory management by tracking stock levels and product availability.
  • Trained and guided new staff on company policies and customer service standards.
  • Participated in visual merchandising to highlight promotions and products effectively.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Formed and sustained strategic relationships with clients.

Receptionist

Eastern Athletic Club
Huntington, New York
03.2023 - 08.2023
  • Processed visitor logs and ensured security protocols were followed.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Shift Supervisor

CVS
Smithtown, New York
10.2019 - 04.2023
  • Supervised daily operations to ensure smooth workflow and staff efficiency.
  • Monitored inventory levels and facilitated restocking of supplies as needed.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Completed opening and closing duties to facilitate business operations.

Beach Attendant

Smithtown Parks Department
Smithtown, New York
05.2017 - 09.2019
  • Maintained cleanliness and organization of beach facilities and equipment.
  • Educated guests on proper usage of water sports equipment and safety guidelines.
  • Patrolled beach to monitor guest activities and enforce rules and regulations.
  • Performed maintenance tasks such as cleaning sand off walkways or raking beaches.

Education

Some College (No Degree) - Business Administration

Suffolk County Community College
Brentwood
05-2026

High School Diploma -

Kings Park High School
Kings Park, NY
06-2020

Some College (No Degree) - Exercise Science

Bloomsburg University of Pennsylvania
Bloomsburg, PA

Skills

  • Customer service
  • Communication skills
  • Service-oriented mindset
  • Engaging personality
  • Marketing and sales experience
  • Team player attitude

Timeline

Bartender/Head Barback

Windamere Restaurant
06.2025 - Current

Busser/Hostess

The Northport Hotel Restaurant
08.2024 - 06.2025

Assistant Store Manager

Groupe Dynamite Inc
06.2023 - 08.2024

Receptionist

Eastern Athletic Club
03.2023 - 08.2023

Shift Supervisor

CVS
10.2019 - 04.2023

Beach Attendant

Smithtown Parks Department
05.2017 - 09.2019

Some College (No Degree) - Business Administration

Suffolk County Community College

High School Diploma -

Kings Park High School

Some College (No Degree) - Exercise Science

Bloomsburg University of Pennsylvania