Jean D Metelus
Port Saint Lucie,FL
Summary
To obtain a position where I will utilize my interpersonal and educational skills as an asset to your company.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Amazon
01.2024 - Current
- Responsible to build walls in the containers, Sort training and promptly answer question managers and PA and provide much support that I can for their needs, after I have to sort these boxes by scanning them and putting them to the right destination.
StarTek Workforce Solutions, LLC
07.2022 - Current
- Responsible to greet customer and promptly answer their question and provide much support that I can for their needs, after I have to bring my tools and meter to check signal in the fiber line and make sure they have the proper equipment install in the house, check ONT OR Modem, clean up their Panels, verify where equipment is ready to install, also check Garage, Closet, laundry mostly this is where the ONT OR Modem be located.TC has to be treated same as install in any house and I have knowledge in TiVo system, customer education must be done in any jobs.
Computer Field Technician &Owner
Valinko IT Consultants LLC
06.2010 - Current
- Responsibility included provides IT support, troubleshoot and solve advanced hardware and software problems. Have extensive experience with all current Microsoft Windows operating systems.
- Able to support Computer hardware and software diagnostic and repair skills with the following: Windows XP and Vista, Microsoft Office 2003 & 2007, Internet Explorer, Outlook and Symantec Antivirus, backup and restore file systems. Includes Desktop Support Tech Install, configure and Troubleshoot Windows XP and Server 2003 in a Networking Environment.
- Self-starter with experience in product development, project coordination, policy and procedure development, and computer training.
- Operating system installation, configuration and update software
- Broadband installation, monitoring and maintaining existing LAN / WAN networks
- Remove virus and malware, archive and recovery data
Cable Installation Technician Services
01.2010 - 01.2017
- . Responsibility to greet customers and help them with their needs, and troubleshooting, knowing how to diagnostic the problem, for Comcast.
- . Cable modems and cable boxes and check cable signals for upstream and downstream, measure the signals capacities like Dtas, X1 Systems, Xids, G2, Xb3, Xb6, Xb7, X1 DVR.
Security Officer
Carlton Place - Lake Worth Beach-FL
01.2007 - 01.2010
- Patrolling and monitoring activities on the company’s premises regularly to discourage criminals and ensure the environment is safe and secure
- Evicting trespassers and violators and detaining perpetrators while following legal protocols before relevant authorities arrive to take over
- Controlling the entrance and departure of employees, visitors and vehicles according to protocols
- Monitoring surveillance cameras to watch out for any disruptions or unlawful activities
- Providing detailed reports on daily activities and any incidents that may have occurred to management
- Protect the business’ property, staff and the environment by keeping the location secure.
- Apprehend trespassers and remove people who violate the rules of the location they secure.
- Report any suspicious incidences to management in detail.
- Act in a lawful manner while in defense of the property, staff and environment they are in charge of.
- Conduct regular and random patrols around the business building and perimeter.
- Using provided communication devices such as two-way radios in a clear and concise manner
- Performing CPR or first aid when needed.
Rental Agent
Dollar/Thrifty Rental Car - FL
01.2004 - 01.2008
- My job duties include greeting customers as they arrive, explaining the rental and paperwork process.
- Upselling insurance and mileage packages, answering customer’s questions and concerns, assisting customers who have an issue or emergency with their rental vehicle, and updating the rental car inventory.
Education
Associate Degree - Networking Engineering
Florida Career College
West Palm Beach, FL01-2006
High School Diploma - undefined
College Philippe Guerrier
Cayes, Haiti01-1998
Skills
- Software Applications:
- Excel, Outlook, Word, Access and PowerPoint Install, configure and Troubleshoot Windows XP and Server 2003 in a Networking Environment Self-starter with experience in product development, project coordination, policy and procedure development, and computer training
- Hardware:
- Assembly, Diagnostics, Troubleshooting Intel base and AMD System
- Networking:
- LAN Configuration, Network Monitoring Troubleshoot and maintain various network configurations Deploy various desktop computing and Network Operating Systems
Accomplishments
- Supervised team of 50 staff members.
Certification
- Licensed [Job Title] - [Timeframe]
- [Area of certification] Training - [Timeframe]
- [Area of expertise] License - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
French
Native or Bilingual
Timeline
Amazon
01.2024 - Current
StarTek Workforce Solutions, LLC
07.2022 - Current
Computer Field Technician &Owner
Valinko IT Consultants LLC
06.2010 - Current
Cable Installation Technician Services
01.2010 - 01.2017
Security Officer
Carlton Place - Lake Worth Beach-FL
01.2007 - 01.2010
Rental Agent
Dollar/Thrifty Rental Car - FL
01.2004 - 01.2008
High School Diploma - undefined
College Philippe Guerrier
Associate Degree - Networking Engineering
Florida Career College