Jean Duplantis
Napa,CA
Summary
Adaptable professional with a diverse background in customer service and inventory management. Recognized for strong cash handling skills and effective collaboration, contributing to operational efficiency and customer loyalty.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
8
8
years of professional experience
Work History
Cashier/Cook
Carl's Jr
Napa, CA
02.2021 - 03.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to enhance workflow during peak hours.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Trained new staff on operational procedures and customer service standards.
- Monitored inventory levels and communicated needs to management promptly.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Warehouse Associate
HomeGoods
Napa, CA
01.2019 - 05.2020
- Operated forklifts and pallet jacks for efficient material handling.
- Received, inspected, and organized incoming inventory for optimal storage.
- Maintained accurate stock levels through regular cycle counts and audits.
- Collaborated with team members to enhance workflow efficiency during peak periods.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 75 pounds.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Cashier/Cook
Lane 33 Cafe
Napa, CA
01.2017 - 06.2018
- Assisted customers with menu selections and provided exceptional service.
- Maintained cleanliness and organization of front counter and dining areas.
- Handled cash and credit transactions accurately, ensuring accountability.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
Groundsman Helper
Bartlett Tree Experts
Sonoma, CA
01.2017 - 04.2017
- Operated and maintained gardening tools and machinery for efficient grounds upkeep.
- Maintained equipment functionality with regular checks, cleaning, and minor repairs as necessary.
- Boosted safety on the property by identifying potential hazards and promptly addressing them.
- Collaborated closely with supervisors on special projects requiring additional expertise or manpower, contributing to overall team success.
Kennel Worker
Silverado Vet Hospital
Napa, CA
04.2015 - 10.2015
- Provided daily care for animals, ensuring proper feeding and hygiene protocols were followed.
- Monitored animal behavior and health, reporting any concerns to veterinary staff promptly.
- Assisted in kennel cleaning and sanitation, maintaining a safe environment for pets and staff.
- Prepared animals for examinations or procedures by securing them safely and calming them as needed.
- Implemented feeding schedules tailored to individual animal needs, promoting optimal health and well-being.
Education
No Degree -
Napa Valley Community College
Napa, CAHigh School Diploma -
Vintage High School
Napa, CA06-2014
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Money handling
- Cash register operation
- Professionalism and courtesy
Timeline
Cashier/Cook
Carl's Jr
02.2021 - 03.2023
Warehouse Associate
HomeGoods
01.2019 - 05.2020
Cashier/Cook
Lane 33 Cafe
01.2017 - 06.2018
Groundsman Helper
Bartlett Tree Experts
01.2017 - 04.2017
Kennel Worker
Silverado Vet Hospital
04.2015 - 10.2015
No Degree -
Napa Valley Community College
High School Diploma -
Vintage High School