Summary
Overview
Work History
Education
Skills
Timeline
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Jean Winters

Chicago,IL

Summary

A dedicated mental health professional who desires to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Recovery Counselor

Trilogy Inc.
Chicago, Illinois
01.2018 - Current
  • Complete comprehensive biopsychosocial assessment of individuals needs
  • Assist clients in identifying goals and how to achieve with short-term goals as well as long-term
  • Assist clients in identifying signs and symptoms of de-compensation
  • Work collaboratively with clients to identify coping skills to assist in managing symptoms
  • Educate and assist clients with applying for entitlements, Supplemental Security Income, Social Security Disability Insurance, Medicare, Medicaid, LINK benefits, and budgeting for management skills
  • Support clients with issues related to housing, substance use, social support, and medication training.
  • Assisted with crisis intervention, relapse prevention, and anger management techniques.
  • Utilized motivational interviewing techniques to help clients identify underlying issues that prevent them from reaching their recovery goals
  • Developed therapeutic relationships with clients and their families to promote successful recovery.
  • Coordinated referrals to other medical services or community resources when needed.

School Counselor Intern

Dyett Arts H.S.
Chicago, IL
08.2022 - 05.2023
  • Promoted parent and teacher partnerships and communications to support students educational goals.
  • Worked collectively with education professionals to deliver in-school counseling support for identified students.
  • Monitored students academic progress, mental health and sociability through ongoing individual assessments.
  • Collaborated with teachers on developing classroom guidance lessons on topics such as bullying prevention or study skills.
  • Organized college fairs and other events related to post-secondary planning for high school students.
  • Implemented evidence-based interventions tailored to meet the needs of individual students.
  • Attended school functions such as assemblies or sporting events to support a positive school climate.
  • Advocated for students by attending IEP meetings and communicating with outside agencies as needed.
  • Assisted in coordinating various programs designed to promote student well-being such as peer mentoring groups.
  • Coordinated referrals to outside mental health professionals when appropriate.
  • Participated in professional development activities related to school counseling best practices.
  • Provided individual and group counseling sessions to students in accordance with school policies.
  • Collaborated with teachers, administrators, parents and guardians, and community organizations to ensure student success.

Chart Management Associate

Healthport
Chicago, Illinois
01.2010 - 01.2014
  • Received mail from different requestors, Insurance co., attorney’s, risk management, etc
  • Pulled/ordered medical charts, answer phones, and assist walk-ins
  • Received mail and mailed out records via USPS and FEDEX.
  • Built relationships with customers by providing friendly customer service.
  • Released records according to HIPAA regulations, through Epic and EPF system
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Supported management team to facilitate task completion and meet performance goals.
  • Trained new associates on operations, policies, and procedures that were HIPPA compliant
  • Scanned and validated medical records for upload.
  • Recorded and filed patient data and medical records.
  • Updated patient charts using confidential electronic medical records.

Radiology Aide

Rush University
Chicago, Illinois
01.2008 - 01.2010
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers
  • Completed general administrative tasks to support radiology department.
  • Answered phones and called Physicians for new orders
  • Verified insurance was updated and correct
  • Inventory (medical equipment and supplies).
  • Monitored patients during examinations to ensure their safety and comfort.
  • Adhered strictly to safety protocols when using radiation sources
  • Instructed patients on how to properly position themselves for the best possible image results
  • Worked collaboratively with physicians, nurses, technologists and other healthcare professionals
  • Explained examination processes and answered questions from patients in a professional manner
  • Ensured that all necessary supplies were available prior to beginning an exam or treatment session

Education

School Counseling

Northeastern Illinois University
Chicago, IL
05-2023

Bachelor of Arts - Psyhology

Capella University
Minneapolis, MN
05-2018

Skills

  • Treatment Analysis/Planning
  • Boundary Setting
  • Client Advocacy
  • Client Relationship Building
  • Individual Counseling
  • Building Rapport
  • Crisis Intervention
  • Client Goal Planning
  • Motivational Interviewing
  • Suicide Prevention
  • Harm Reduction
  • DBT Skills Training
  • Community support
  • Case management
  • Medication Training
  • IMCANS Certified

Timeline

School Counselor Intern

Dyett Arts H.S.
08.2022 - 05.2023

Recovery Counselor

Trilogy Inc.
01.2018 - Current

Chart Management Associate

Healthport
01.2010 - 01.2014

Radiology Aide

Rush University
01.2008 - 01.2010

School Counseling

Northeastern Illinois University

Bachelor of Arts - Psyhology

Capella University

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Jean Winters